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Second National Conference on
Quality Health Care for Culturally Diverse Populations:
Strategy and Action for Communities, Providers, and a Changing Health System

October 11-14, 2000
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Wed., October 11 | Th., October 12 | Fr., October 13 | Sat., October 14 | Poster Presentations
 

B. Building a Foundation Strategy for Improving the Quality of Care for Diverse Populations

Participants will describe their ongoing research projects, progress to date, and expected outcomes. Audience discussion about the work and ways of fulfilling objectives will follow.

Dr. Betancourt's primary interests include cross-cultural medicine, minority recruitment into the health professions, and minority health/health policy research. Dr. Betancourt's research has focused on: 1) Correlating domains of cross-cultural communication and interpersonal processes of care in minority populations to adherence, utilization and outcomes, 2) Developing a framework for cultural competence as both a health policy initiative and quality measure, 3) Exploring root causes for racial/ethnic disparities in heath. He is currently a Principal Investigator on a grant from the Commonwealth Fund entitled "Cultural Competence in Health Care: A Practical Synthesis for Multilevel Policy Implementation”. Dr. Betancourt is a co-author of a paper published in Current Hypertension Reports entitled "Hypertension in Multicultural and Minority Populations: Linking Communication to Compliance”, and co-author of a paper published in Annals of Internal Medicine entitled "Cross-Cultural Primary Care: A Patient-Based Approach”. He teaches this cross-cultural curriculum to medical students and internal medicine residents at Cornell.

Joseph R. Betancourt, MD, MPH
Assistant Professor in Medicine and Public Health
Associate Director, Center for Multicultural and Minority Health
New York Presbyterian Hospital-Weill Medical College of Cornell University
505 East 70th Street, HT-4
New York, NY 10021
Phone: (212) 746-2958
Fax: (212) 746-4609
Email: jbetancourt@pol.net

Dr. García received her PhD in Community Health Science from the University of Texas School of Public Health with a concentration in Management and Policy Sciences, Epidemilogy, and Biometry. She received her M.A. from Rice University in Social and Industrial/Organizational Psychology. Her primary research interests are in Health Services, Minority Health, Program Planning and Evaluation, and Quality of Health Care.

Dr. García is responsible for directing in Houston "Improving the Effectiveness of Care for Minority Populations, Phase Two: Cultural and Linguistic Competence of Health Plans' - a collaborative project between Henry Ford Foundation in Detroit, Lovelace Clinic in Albuquerque, and the University of Texas School of Public Health in Houston. The main purpose of this project is to develop health-plan measures of quality of health care for minority populations. The Commonwealth Fund in New York sponsors this project.

Dr. García has published and made presentations in the areas of gender discrimination, HIV testing of pregnant women, and cultural competency. She has designed instruments for evaluating HIV programs and evaluating the cultural and linguistic competence of health plans. Dr. García participated in the "Diversity and Communication in Health Care” conference sponsored among others by The Commonwealth Fund in New York and the U.S. Department of Health and Human Services in Washington, DC. Recently, she made a presentation on performance measures of cultural competence at the "Picker Institute's Sixth Annual Symposium” in Boston. Dr. García is a member of the American Public Health Association and the Association for Health Services Research.

Magda L. García, PhD
Research Associate, Center for Society and Population Health
University of Texas, Houston Health Science Center
School of Public Health
1200 Herman Pressler
Houston, TX 77030
Phone: (713) 500-9497
Fax: (713) 500-9493
Email: mgarcia@sph.uth.tmc.edu

Maren R. Monsen, MD was born in Seattle to parents who were both Professors at the University of Washington, and have a deep love of photography. Maren received a Bachelors of Arts degree in Art History from Stanford University. After studying art in Japan for a year, she began medical school at the University of Washington.

Maren maintained her dual interest in art and medicine through producing films. During medical school, she received a Rotary Fellowship to attend the London International Film School. Returning to medical school, she produced a 30-minute documentary titled "Where the Highway Ends: Rural Healthcare in Crisis", which received a regional Emmy Award.

Maren continued her medical training with a residency in Emergency Medicine at Stanford University Medical Center. After completing the residency, she produced another film, Grave Words that used comedy to teach physicians how to talk about death. Grave Words was awarded first place in the American Medical Association Film Festival.

Maren recently completed The Vanishing Line, a chronicle of her own journey as a physician toward understanding the art and issues of dying. In 1998, The Vanishing Line was chosen from among over 600 films for a National PBS television broadcast as part of the "Point of View” series. It won First Place at the Nashville Independent Film Festival, Program of the Year from the National Hospice Organization, and the MidPeninsula Hospice's "One from the Heart Award”. It was one of only five films selected to represent the United States in 1999 at the International Conference on Public Television. It was honored with an encore national broadcast on PBS in the summer of 2000.

She currently is Filmmaker-in-Residence and Senior Research Scholar at the Stanford University Center for Biomedical Ethics and is producing a new film, Worlds Apart, exploring the impact of culture on medical decision-making.

Maren R. Monsen, MD
Senior Research Scholar, Filmmaker in Residence
Stanford University Center for Biomedical Ethics
701 Welch Rd, Suite 1105
Palo Alto, CA 94304
Phone: (650) 498-5386
Fax: (650) 725-6131
Email: mmonsen@leland.stanford.edu

Dora Hughes, MD, MPH serves as the Project Officer for the program Quality of Care for Underserved Populations at The Commonwealth Fund. She is responsible for developing and managing projects that will improve the health and health care of minority and low-income populations.

Dr. Hughes graduated with a degree in engineering from Washington University in St. Louis, MO in 1992. She completed her medical education at Vanderbilt University in Nashville, TN in 1992. Subsequently, Dr. Hughes completed a residency in internal medicine at Harvard's Brigham & Women's Hospital in Boston, MA in 1999. During her training, Dr. Hughes' interest in minority health led her to participate in a project examining the quality of care of women in three urban community health centers in Boston, MA. She further explored her interest in both quality of care and access issues for underserved populations by completing The Commonwealth Fund/ Harvard University Fellowship in Minority Health Policy at Harvard's School of Public Health, where she also received a master's degree in public health in June, 2000. She joined the Fund in July of this year.

Dora L. Hughes, MD, MPH
Program Officer, Quality of Care for Underserved Populations
The Commonwealth Fund
1 East 75th Street
New York, NY 10021
Phone: (212) 606-3862
Email: dlh@cmwf.org

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