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National Conference on Quality Healthcare for Culturally Diverse Populations

Conference Agenda Friday, October 2 | Saturday, October 3 | Sunday, October 4
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Track 2-5a
Research

Medical Interpreter Standards of Practice and Certification:
Trends and Challenges

In this presentation, Ms. Avery will discuss the development of the Medical Interpreting Standards of Practice that have been adopted by the Massachusetts Medical Interpreters Association as its standards and that have been endorsed by the national Council on interpretation in Health Care as the best available in the nation. These standards will be presented in the context of an underlying conceptualization of the role that included cultural brokering within its scope. The discussion of standards will serve as a springboard for a look at the current national movement to develop testing and certification for interpreters. While such a movement may be central to the professionalization of the field and to the recognition of competent interpreting, there are also dangers and pitfalls in prematurely creating certification processes that can lead to the exclusion of much needed cultural and linguistic resources. The advantages and dangers of certification will be examined and a framework for the training and preparation of interpreters will be discussed as integral to the development of a fair and just process. Finally, implication for future work will be identified.

Maria Paz-Avery
Senior Research Associate,
Educational Development Center, Inc.
55 Chapel St.
Newton, MA 02458-1060
Phone: (617) 969-7100

Ms. Avery is a Senior Research Associate at Education Development Center, Inc. where she directed a three year project to develop a 27-credit college level certificate program to prepare bilingual adults as medical interpreters. With members of the Massachusetts Medical Interpreters Association (MMIA), she helped developed its standards of practice which have now been recognized by the newly formed group, the National Council on Interpretation in Health Care, as the best available in the nation. Currently the chair of the MMIA Advisory Board, she is working with its certification committee in the development of a certification process for Massachusetts. She has presented at the International Conference on Community Interpreting on cultural issues in health care interpreting and the development of standards. Ms. Avery brings to this work over 25 years of training and consulting experience in the area of cross-cultural communication and the management of diversity in health, mental health, and educational settings.  NEXT >

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