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"A World of Differences:
Understanding Cross-Cultural Communication."
Video



This video examines fourteen different ways--both verbal and nonverbal--that people from two different cultures can experience communication failures and conflict. Examples in the video include mis-translation, the difficulty of understanding idioms from another culture, cultural differences in personal space, patterns of touch, etiquette and ritual, the expression of emotions, ideas about food, gestures, courtship differences, and parent-child interactions.

The video illuminates and brings to life important concepts like cross-cultural communication, culture, communication failures, and "culture shock." The video also comes with a detailed Instructor's Guide.

  • "A WORLD OF DIFFERENCES" is the newest video in the Univ. of California's video series on NONVERBAL COMMUNICATION. The other videos in the UC series are:
  • "THE HUMAN VOICE" (about both language and vocal "paralanguage"-- i.e., what can be inferred about a speaker from spoken language?);
  • "THE HUMAN FACE" (about emotions, identity, attractiveness, and other facial cues);
  • "A WORLD OF GESTURES" (about cultural and national differences in gestures, cross-cultural misunderstandings, etc.);
  • The "IPT" and "IPT-15" (two video "self-tests" that enable viewers to see how accurately they can "decode" nonverbal cues and interpersonal behavior).

People interested in obtaining the videos can contact the Univ. of California directly at UC Extension Center for Media;

2000 Center Street, Fourth Floor; Berkeley, California
U.S.A. 94704; PHONE (510) 642-0460; FAX (510) 643-9271; or by
email at cmil@uclink.berkeley.edu. This is the only source from which the UC videos can be obtained.

The UC video series is also described in a new interactive WEB site on NONVERBAL COMMUNICATION: http://zzyx.ucsc.edu/~archer and the WEB site for UC's general video catalogue can be found at: http://www-cmil.unex.berkeley.edu/media/

Prof. Dane Archer
Stevenson College
Univ. of California, Santa Cruz U.S.A. 95064
archer@cats.ucsc.edu

models &practices


Cultural Competence Practice
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Cross Cultural Communication videos

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    As with the rest of DiversityRx, this section is a work in progress and we welcome information on other efforts, programs, and reports that will expand upon the information offered here. Please let us know if you have other examples to include here.

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