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There's a lot of great stuff on the Web, and we've collected the addresses of a few places we think you might be interested in. The links are organized loosely by topic area, and there are short descriptions for some our favorites. We'll update this list on a regular basis, so let us know if you've found great sites that other people should know about.

By topic:

Cross Cultural Health Care

General Cross Cultural Issues

General Health Care

 

 

Immigration

Interpreting and Language Issues

Legal

Minority Health

   
 

Cross Cultural Health Care

http://www.ama-assn.org/ama/pub/category/4848.html
The American Medical Association offers a Cultural Competence Compendium, a 460-page resource guide to help physicians and other health professionals communicate with patients and provide individualized, respectful, patient-centered care; selected sections of the book are available at the web site.

http://www.crosshealth.com/
The Center for Cross-Cultural Health has produced materials to guide areas in the country facing the challenge of providing culturally competent care. Sample language policies, guidelines for working with interpreters, instruments to help measure an organization’s cultural competency, and lists of translated health education materials are available.

http://www.wwu.edu/~culture
The Center for Cross Cultural Research
Focus on teaching and contributions to curriculum, research and scholarship, and publications in cross-cultural psychology.

http://www2.umdnj.edu/fmedweb/chfcd/
The Center for Healthy Families and Cultural Diversity aims to improve the delivery of culturally-responsive, family-centered health care to diverse populations through technical assistance/consultation, education and training, and research and evaluation. The center offers customized cross-cultural training, as well as instruction in working with interpreters.

http://www.omhrc.gov/clas/
The Culturally and Linguistically Appropriate Services (CLAS) in Health Care — CLAS Standards project makes recommendations for national standards for culturally and linguistically appropriate services (CLAS) in health care. Based on an analytical review of key laws, regulations, contracts, and standards currently in use by federal and state agencies and other national organizations, these standards were developed with input from a national advisory committee of policymakers, health care providers, and researchers. Each standard is accompanied by commentary that addresses the proposed guideline's relationship to existing laws and standards, and offers recommendations for implementation and oversight to providers, policymakers, and advocates.

http://www.xculture.org/

The Cross Cultural Health Care Program, through a combination of cultural competency trainings, interpreter trainings, research projects, community coalition building, and other services, serves as a bridge between communities and health care institutions to ensure full access to quality health care that is culturally and linguistically appropriate.

http://www.cms.gov/healthplans/quality/project03.asp

Commissioned by CMS, contractors from the Agency for Healthcare Research and Quality’s (AHRQ’s) Integrated Delivery System Research Network have developed two Cultural Competence Guides for Managed Care Plans to assist them in implementing cultural competence interventions: Providing Oral Linguistic Services: A Guide for Managed Care Plans and Planning Culturally and Linguistically Appropriate Services: A Guide for Managed Care Plans.

http://www.sunyit.edu/library/html/culturedmed/index.html

CulturedMed is a Web site promoting culturally-competent health care for refugees and immigrants. The library also houses a research center containing relevant print materials. The bibliographies and links found on the web site contain items that discuss health beliefs or ethnographic information about various ethnic groups.

http://www.tandf.co.uk/journals/carfax/13557858.html
Ethnicity and Health is a journal of original papers in the fields of medicine, public health,epidemiology, statistics, population sciences, social sciences, and other disciplines of interest to health professions. Issues of culture, religion, lifestyle and racism as they relate to health, and its anthropological and social aspects are included, as well as subjects such as prevention, access to and equity in health care, and models of appropriate and effective care.

http://ethnomed.org/
The EthnoMed Home Page at Harborview Medical Center, University of Washington, Seattle, Washington. These files contain information about cultural beliefs and medical issues pertinent to the health care of recent immigrants to Seattle, many of whom are refugees fleeing war-torn parts of the world.

http://erc.msh.org/quality&culture
Management Sciences for Health: The Provider's Guide to Quality and Culture web site is designed to assist health care organizations throughout the US in providing high quality, culturally competent services to multi-ethnic populations. The site features an interactive quiz that helps users enhance their knowledge and skills. There is also a guide with 11 modules on topics such as common health problems in selected minority, ethnic and cultural groups, and understanding immigrant, refugee and minority populations. Each module contains readings, mnemonics, exercises, references and annotated links to other relevant Web resources

http://www.georgetown.edu/research/gucdc/nccc/
The National Center for Cultural Competence conducts an array of activities to fulfill its mission of increasing the capacity of health care and mental health programs to design, implement and evaluate culturally and linguistically competent service delivery systems. These activities include training, technical assistance, and consultation; networking, linkages and information exchange; and knowledge and product development and dissemination.

http://www.med.nyu.edu/cih/
New York University School of Medicine Center for Immigrant Health’s mission is to facilitate the delivery of linguistically, culturally, and epidemiologically sensitive health care services to newcomer populations. The Center strives for the elimination of ethnic and racial disparities in health care through research, outreach and education, information dissemination, and program and policy development.

http://www.iun.edu/~libemb/trannurs/trannurs.htm
Transcultural and Multicultural Health Links
Table of Contents includes: Health Profiles | Government Offices | Essays and Surveys | Bibliographies | Related Links | Methods | Usenet | Amish| Buddhist | Christian Science | Hindu | Islam | Jehovah Witness | Judaism| Mormon | Quaker | African American | Alaskans, Native | Asian and Pacific Islanders | Chinese | Cambodian | Hispanic | Hmong | Indian | Japanese |Korean | Native American | Thai | Tibetan | Vietnamese | Women | Gay, Lesbian, Bisexual |

   
             
   


General Cross Cultural Issues

http://www.nmci.org/
The National MultiCultural Institutes' mission is to increase communication, understanding and respect among people of different racial, ethnic and cultural backgrounds, and to provide a forum for discussion of the critical issues of multiculturalism facing our society. They accomplish this through triannual conferences in February, June and November and through individualized training and consulting programs.

   
         
   

General Health Care

http://bphc.hrsa.gov/
Bureau of Primary Health Care, Health Resource and Services Administration, U.S. Department of Health and Human Services (BPHC) assures that underserved and vulnerable people get the health care they need. BPHC is one of four Bureaus of the Health Resources and Services Administration, an agency in the Department of Health and Human Services. The network of programs includes: Community and Migrant Health Centers, Health Care for the Homeless, National Health Services Corps, Immigration Health Services, and Models that Work. A database of publications is available on-line.

http://www.ncsl.org/ihpp/links.htm
The Intergovernmental Health Policy Project at NCSL has an extensive library of links for state government, federal government, health policy, and medical sites.

http://www.healthlaw.org/
The National Health Law Program is a national public interest law firm that seeks to improve health care for America's working and unemployed poor, minorities, the elderly and people with disabilities. The program is a resource on the legal issues surrounding culture/language and health and the web site provides articles that help to clarify which laws address these issues and the rights and responsibilities of various entities.

   
         
   


Immigration

http://www.immigration.gov/graphics/index.htm
Bureau of Citizenship and Immigration Services

http://www.ncsl.org/programs/immig/index.htm
The Immigrant Policy Project of the State and Local Coalition on Immigration provides information on immigration and immigrant policy, particularly related to welfare reform. This information is currently available at the Welfare Reform Connection/Immigration at NCSL's home page; an Immigrant Policy Project page is in development.

http://www.irsa-uscr.org/
Immigration and Refugee Services of America (IRSA) acts to defend human rights, build communities, foster education, promote self-sufficiency, and forge partnerships through an array of programs. Among their activities are the provision of training services designed to meet the real needs of individuals working in the immigrant and newcomer communities and a medical case management program that assists refugees in securing appropriate medical care and treatment in their new communities and facilitates communication and collaboration between refugee resettlement caseworkers and health care providers.

http://migration.ucdavis.edu/
Migration Dialogue is the site for Migration News, Rural Migration News and work of California researchers on international migration and integration.

http://www.ncfh.org
Migrant Health Newsline of the National Center for Farmworker Health.

http://www.unhcr.ch/
The U.N. High Commissioner for Refugees

http://www.utexas.edu/lbj/uscir/
The U.S. Commission on Immigration Reform

http://www.acf.dhhs.gov/
The U.S. Department of Health & Human Services - welfare information

   
         
   


Interpreting and Language Issues

http://www.ata-divisions.org/ID/
American Translators Association (ATA) - Interpreters Division has an online translation and interpretation services directory of all interested members, with options to search by language pair, specialty, geographic area, etc.

http://www.CHIA.ws/
California Healthcare Interpreters Association supports and promotes the healthcare interpreting profession. The organization is preparing "The Health Care Interpreter Ethics and Standards of Practice Document," which will form the core of the move to establish interpreter accreditation, training and ultimately, certification.

http://www.cal.org/
Center for Applied Linguistics carries out a wide range of activities including translation services, linguistics research, teacher education, analysis and dissemination of information, design and development of instructional materials, technical assistance, conference planning, program evaluation, and policy analysis. The Multilingual Health Education Resources Guide produced by this center lists health education materials that are available in 10 different languages.

http://www.criticallink.org/English/index2.htm
Critical Link 2
This site is intended to connect interpreters across Canada and the world. The Critical Link international conference series focuses on issues related to the accreditation, training and research in the field of community interpretation.

http://www.languageline.com/
Language Line Services offers interpreter services over the phone or document translation 7 days a week, 24 hours a day, in 161 languages. All of their interpreters have a basic training in medical terminology and process. They can also provide highly trained Certified Medical Interpreters in 22 of the most requested languages.

http://www.mmia.org/
Massachusetts Medical Interpreter Association developed comprehensive medical interpreter standards of practice based on a content analysis of interpreter skills and work responsibilities. They provide resources for interpreters around the country, guidelines for assessing the quality and qualifications of interpreters, publications, videos, and training.

http://www.multilingual-health-education.net/
MultiLingual-Health-Education.Net is a Canadian multi-language web-based resource of high-quality translated information for professional health care providers and their clients. It enables people to click on a language to see all of the documents available in that language, including Chinese, Farsi, French, Hindi, Korean, Punjabi, Spanish, Vietnamese and Japanese.

http://www.ncihc.org/
The National Council on Interpretation in Health Care (NCIHC) is composed of leaders from around the country who work as medical interpreters, interpreter services coordinators and trainers, clinicians, policymakers, advocates and researchers. One of NCIHC’s main activities is collecting, disseminating and acting as a clearinghouse on programs and policies to improve language access to health care for limited English proficient (LEP) patients.

http://www.mhcs.health.nsw.gov.au/
NSW Multi Cultural Health Communication Service is an Australian service based in the Southeastern Sydney Area Health Service and funded by NSW Health. The organization aims to facilitate the communication of quality information about health issues and health services to non-English speaking people. It also includes a large resource of translated documents related to health care.

http://www.pacificinterpreters.com/
Pacific Interpreters offers nationwide telephone and video-conference interpreting and document translation services in more than 100 languages, with interpreters and translators trained in clinical terminology.

http://www.sominet.org/
A non-profit organization officially incorporated on April 28, 1994, by interpreters for interpreters, the Society of Medical Interpreters (SOMI), is dedicated to promoting professionalism and excellence in interpretive services to enhance the provision of health and social services to ethnic communities.

http://babel.uoregon.edu/yamada/guides.html
The Yamada WWW Language Guides
The guides contain information about 115 languages. There are 112 fonts in our archives, for 40 languages. In the Guides, you will find pointers to: The Yamada Font Archive, Links to our annotated list of language related news groups, Links to language related mailing lists.

   
         
   


Legal

http://www.hhs.gov/ocr/
The federal Office for Civil Rights promotes and ensures equal access to services in all Department of Health and Human Services-funded programs without unlawful discrimination. This office receives complaints registered against health care organizations not serving clients adequately. The OCR investigates the complaints and works to resolve the issues or start legal proceedings. The site provides links to fact sheets and regulations on topics related to equal access to care, including use of interpreter/bilingual services.

   
         
   


Minority Health

http://www.apiahf.org/
The Asian & Pacific Islander American HealthForum, through a cooperative agreement with the Office of Minority Health and the Substance Abuse and Mental HealthServices Administration of the Department of Health and Human Services, established the Asian and Pacific Islander Health Information Network (APIHIN) in 1995. The purpose of APIHIN is to create a network for disseminating and sharing health information, resources and policy issues among individuals and organizations that provide health services to the Asian and Pacific Islander American (APIA) communities.

http://www.aapcho.org/
Association of Asian Pacific Community Health Organizations’ mission is to promote advocacy, collaboration, and leadership that improves the health status and access of Asian Americans. The web site has links to products, publications, programs and other resources. AAPCHO also maintains an e-mail listserv.

http://www.sph.umich.edu/crech/index.html
The Center for Research on Ethnicity, Culture and Health, established in 1998, provides a forum for basic and applied public health research on relationships among ethnicity, culture, socioeconomic status and health. The Center seeks to develop new interdisciplinary frameworks for understanding these relationships while promoting effective collaborations among public health academicians, health providers, and local communities.

http://www.pitt.edu/~ejb4/min/
The Minority Health Network is part of the Global Health Network, an alliance of experts in health and communications seeking to develop a health information structure for the prevention of disease.

http://www.omhrc.gov/
The Office of Minority Health’s mission is to improve the health of racial and ethnic populations through the development of effective health policies and programs that help to eliminate disparities in health. The OMH website has a resource center that provides referrals, publications, reference information, and access to its resource person's network.

 

   
         
  As with the rest of DiversityRx, this section is a work inprogress and we welcome information on other efforts, programs, and reportsthat will expand upon the information offered here. Pleaselet us know if you have other examples to include here.

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