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I. Essentials		Welcome to DiversityRx: Getting the Most from DiversityRx Why Language and Culture are Important Who We Are Table of Contents Experts Speak Out Glossary Why Should I Care: Policymakers Health Care Provider Institutions and Organizations Health Care Professionals Consumers and Advocates Medical Interpreters and Cultural Advocates Researchers, Media, and other Information Specialists Demographics and Statistics: Racial and Ethnic Diversity in America Linguistic Diversity in America
II. Models and Practices		Overview of Models and Strategies for Overcoming Linguistic and Cultural Barriers to Health Care Bilingual Interpreter Services: Model Programs Community Health Centers Hospital and Medical Center Programs State and Local Health Agencies Managed Care Organizations/HMOs Community Interpreter Services Interpreter Training Interpreter Practice Assessment/Competency Testing Ethics Role and Practice Standards Interpreter Job Descriptions Interpreter Associations Interpreters Conferences Working with Interpreters Language Education Programs Translation Cultural Competency Training/Assessment Cross Cultural Health Programs & Initiatives Community Action Research and Reports Interpreter Services Cultural Competency
III. Policy		Federal Laws Title VI Of The Civil Rights Act Of 1964 Medicaid Law And Related Regulations The Hill-Burton Act The Emergency Medical Treatment And Labor Act The Refugee Act Of 1980 Miscellaneous Federal Programs The Disadvantaged Minority Health Improvement Act Of 1990 State Laws National Overview Of State Laws Regulation Of Managed Care California Illinois Massachusetts Minnesota Other States Accreditation Standards JCAHO NCQA Organizational Policies And Protocols State And Local Health Agencies State Health Agencies Illinois City And County Health Agencies Hospitals Clinics Managed Care Organizations Community Based Organizations And Coalitions National Organizations Costs Quality Of Care
IV. Legal Issues		Overview The Impact Of Language Barriers On Health Care And Legal Protection For Limited English Speaking Patients Projects U.S. Laws On Language Barriers And Access To Health Care Laws Title VI Of The Civil Rights Act Of 1964 Medicaid Law And Related Regulations The Hill-Burton Act Miscellaneous Federal Programs The Emergency Medical Treatment And Labor Act State Laws Tort Liability The Refugee Act Of 1980 The Disadvantaged Minority Health Improvement Act Of 1990
V. Networking And Resources		Sign Up! Face To Face Connections: Models And Practices Policy And Legal Issues Hot Links News And Calendar Research

		essentials | models and practices | policy | legal issues | networking table of contents | contact us | who we are Copyright © 2003, DiversityRx, www.diversityRx.org, Last update: June 18, 2005
DiversityRx is sponsored by:		The National Conference of State Legislatures		Resources for Cross Cultural Health Care		Henry J. Kaiser Family Foundation