Webinar - The Certification Commission for Healthcare Interpreters: The Most Important Elements of a Professional Certification

September 15, 2010 02 pm EDT

*** The recording of this webinar, slides and resource materials are available below

Healthcare interpreters are experts in helping patients and health care providers communicate effectively.  Certification is one way healthcare interpreters can provide evidence that they have the knowledge and skills required of a healthcare interpreter. It is a tool that employers and agencies can use to assure that interpreters they are working with have the appropriate skills to do the work.

The Certification Commission for Healthcare Interpreters (CCHI) launched in 2009 to develop a national, valid, credible and vendor-neutral certification program for healthcare interpreters.  To work for both the interpreter and other stakeholders, a certification must be of high quality. CCHI has already involved thousands of interpreters and other stakeholders in the development of its program.  This webinar will provide an overview of CCHI, how CCHI is developing its certification and what credentials it will offer.


Mara Youdelman, JD, LLM, is Chair of the Certification Commission for Healthcare Interpreters.  She also serves as Senior Attorney at the National Health Law Program.  At NHeLP, Mara directs the National Language Access Advocacy Project, funded by the California Endowment, to increase awareness of language access at the federal level.  Mara coordinates a national coalition to develop a consensus-driven agenda to improve language access policies and funding.  Mara is co-author of Ensuring Linguistic Access in Health Care Settings:  Legal Rights and Responsibilities and, from The Commonwealth Fund, three reports on promising practices for providing language services.  Mara is recognized as a national expert on language access and has participated on expert advisory panels for the Robert Wood Johnson Foundation; the National Committee for Quality Assurance; the National Quality Forum; and The Joint Commission.


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