Julia Puebla Fortier

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Julia has more than 20 years experience working in the health sector, specializing in linguistic and cultural competence in health care and federal health policy analysis. Through Resources for Cross Cultural Health Care (RCCHC), Julia has spearheaded the development of several key policy tools in this area. She was the principal author of the National Standards for Culturally and Linguistically Appropriate Services (CLAS) in Health Care for the US Department of Health and Human Services. She has consulted with other HHS agencies to develop contracting specifications on cultural competence for managed care organizations, a national research agenda to promote outcomes-related research on cultural and linguistic health care interventions, and a framework for integrating cultural competence in the health care quality improvement agenda. Julia developed and manages the DiversityRx.org website, the ‘Your Voice’ virtual peer education project, and co-produces the National Conference Series on Quality Health Care for Culturally Diverse Populations. She is also active in immigrant health practice and policy dialogues through the European Union, the World Health Organization, and the International Organization for Migration. She is currently working on a research study of foreigners experience of the health care system in Japan.

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