CLAS Standards

Language Access and the Law: Caring for the LEP Patient

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Language Access and the Law in Healthcare is the nation's first e-learning program on this critical topic. The course is designed to increase physicians' knowledge of the business, medical (quality/safety) and legal reasons for providing language access services to patients. In particular, it will teach clinicians how to:

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Setting the Agenda for Research on Cultural Competence in Health Care

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This document is the final report for the Cultural Competence Research Agenda project, sponsored by the Office of Minority Health (OMH) and Agency for Healthcare Research and Quality (AHRQ) to examine how cultural competence affects health care delivery and health outcomes.

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CLAS A-Z: A Practical Guide for Implementing the National Standards for Culturally and Linguistically Appropriate Services (CLAS) in Health Care

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The Office of Minority Health (OMH) has supported the preparation of this step-by-step guide to assist health care organizations in creating a health care environment that meets the very real needs and expectations of an increasingly diverse patient/consumer population.

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National Study of Culturally and Linguistically Appropriate Services in Managed Care Organizations (CLAS in MCOs Study): Final Report

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The intent of this study was to examine the nature and extent of the CLAS standards in managed care organizations (MCOs) across the country and highlight promising CLAS practices implemented by these organizations.

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Crosswalk of the Office of Minority Health's National Standards for Culturally and Linguistically Appropriate Services (CLAS) and The Joint Commission's 2009 Standards for the Hospital Accreditation Program

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This document is a crosswalk of the Office of Minority Health's National Standards for Culturally and Linguistically Appropriate Services (CLAS) and The Joint Commission's 2009 Standards for the Hospital Accreditation Program.

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Think Cultural Health

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This site, sponsored by the Office of Minority Health, offers resources and tools to promote cultural competency in health care. Primarily, the website provides access to free online courses accredited for continuing education credit. Additionally, the website includes supplementary tools on legislation and policy, and the CLAS standards.

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Teaching Cultural Competence in Health Care: A Review of Current Concepts, Policies and Practices

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This paper produced for the Office of Minority Health provides an in-depth overview of cultural competence in health care and cultural competence curricula through the paradigm of the CLAS standards. The purpose of the paper is to report findings of an environmental scan to inform the development of cultural competence curriculum modules for family physicians.

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Principles and Recommended Standards for Cultural Competence Education of Health Care Professionals

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To meet the need for the development of criteria by which to plan or assess courses of study in cultural competence, the California Endowment produced this publication that provides guidance on content, training methods and modalities, evaluation and qualifications of teachers and trainers in cultural and linguistic competence.

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Developing a Self-Assessment Tool for Culturally and Linguistically Appropriate Services in Local Public Health Agencies: Final Report

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This report presents the results of an Office of Minority Health (OMH) project to construct an organizational self-assessment tool for Local Public Health Agencies (LPHAs) that offers sound measures of culturally and linguistically appropriate services (CLAS).

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National Standards for Culturally and Linguistically Appropriate Services (CLAS) in Health Care: Final Report

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These standards are a set of national standards developed to help health care organizations make their services more culturally and linguistically accessible.

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