front line staff

Culture Matters: Providing Culturally-Appropriate Health Care in Minnesota

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The three one-hour DVDs in this training series promote culturally appropriate health care delivery, aiming to increase clinician and health care staff understanding of Minnesota's growing Hispanic/Latino, Hmong, and Somali communities.

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Happy to Ask, Happy to Tell: Diversity Data Can Make a Difference

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This training DVD developed by the Scotland Government was created in order to train front line staff on how to gather data on race, ethnicity and language. The 42 minute DVD features scenarios focusing on how front line staff can more effectively interact with diverse patients to collect data.

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