primary care

Health Literacy Universal Precautions Toolkit

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This toolkit is designed to help adult and pediatric practices ensure that systems are in place to promote better understanding by all patients, not just those you think need extra assistance.

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Promoting Cultural and Linguistic Competency: Self-Assessment Checklist for Personnel Providing Primary Health Care Services

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This checklist is intended to heighten the awareness and sensitivity of personnel to the importance of cultural and linguistic cultural competence in health, mental health and human service settings. It provides concrete examples of the kinds of beliefs, attitudes, values and practices which foster cultural and linguistic competence at the individual or practitioner level.

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Language Access: Understanding the Barriers and Challenges in Primary Care Settings

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This report offers a glimpse into the language challenges identified by safety net providers in primary health care clinics and the strategies they employ to meet the care needs of limited English proficieny (LEP) patients.

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Cultural Competence Assessment - Primary Care (CCA-PC)

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This assessment, designed for use in primary care organizations, is a tool for assessing a physician's cultural sensitivity from the perspective of pediatric patients and their families. The assessment is designed to be administered to the parents of pediatric patients.

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Checklist to Facilitate the Development of Culturally and Linguistically Competent Primary Health Care Policies and Structures

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The following checklist is targeted to individuals who have a role in the shaping of health care policy at the Federal, state, local and program levels. The goal of this checklist is to facilitate policy making that supports culturally and linguistically competent primary health care services.

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Teaching Cultural Competence in Health Care: A Review of Current Concepts, Policies and Practices

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This paper produced for the Office of Minority Health provides an in-depth overview of cultural competence in health care and cultural competence curricula through the paradigm of the CLAS standards. The purpose of the paper is to report findings of an environmental scan to inform the development of cultural competence curriculum modules for family physicians.

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Assessing the Impact of Cultural Competency Training Using Participatory Quality Improvement Methods

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The primary aim of this Aetna Foundation-funded study was to assess whether integrating a cultural competency training program into ongoing quality improvement activities at two large urban family practices affiliated with a medical school would result in: improved physician knowledge, skills, attitudes, and comfort levels relating to the care of patients from diverse backgrounds; and increased

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Physician Toolkit and Curriculum: Resources to Implement Cross-Cultural Clinical Practice Guidelines for Medicaid Practitioners

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The objective of this toolkit is to aid providers in practical application of the Cross-Cultural Clinical Practice Guidelines. It introduces the basic fundamentals of cross-cultural practice and offers steps and processes essential to delivering quality care to culturally diverse populations.

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Language Services for Patients with Limited English Proficiency: Results of a National Survey of Internal Medicine Physicians

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To determine whether internal medicine practices of members of the American College of Physicians provide language services and to better ensure effective communication for limited English proficiency (LEP) patients, the College conducted a survey of its members during late 2006.

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Cultural Competence Health Practitioner Assessment (CCHPA)

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Though originally designed to support the Bureau of Primary Health Care (BPHC) and its funded programs to enhance the delivery of high quality services to culturally and linguistically diverse individuals and underserved communities, this web-based assessment tool is useful for any health care practitioner or organization wishing to assess the cultural and linguistic competence of its practitio

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