Private Sector

Innovative Practices in Multicultural Health Care

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Every year the NCQA holds a "Recognizing Innovation in Multicultural Health Care Award" program to honor health plans that have implemented innovative initiatives to improve the provision of culturally and linguistically appropriate services and reduce health care disparities.

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In Any Language: Improving the Quality and Availability of Language Services in Hospitals

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This document is the final report of the Speaking Together: National Language Services Network program. It highlights the experiences of 10 participating hospitals and showcases some of the proven practices that were implemented to improve the language services these health care organizations provided.

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Ethical Force Program: Patient-Centered Communication

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Through their Ethical Force Program, the AMA has produced a Patient-Centered Communication Initiative as a way to address health disparities that arise as a result of communication barriers.

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