Publication

Rise of Asian Americans: In-depth Info

Resource

This Pew Research site, which contains a report, graphics, video, and interactive materials, was updated April 2013. It invites you to:

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Asian American, Report, Multicultural/Mixed Populations, Resource Guide, Research & Evaluation

A Retrospective Analysis of the Cultural Competence of Chiropractic Students in a Public Health Course

Resource

Diverse communities require chiropractors to be culturally competent to serve diverse populations. The purpose of this analysis is to describe the effect on knowledge and confidence to serve diverse populations following 6 hours of cultural competency training.

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chiropratic, Clinical Interactions, Health Professions School Programs, Journal Article, Patient Education and Support, Multicultural/Mixed Populations

Advancing Health Equity Through Medical Homes In Connecticut: References And Resources (2012)

Resource

This list of resources from the Connecticut Health Foundation demonstrates how medical homes help to advance health equity in the state of Connecticut. These resources are relevant for anyone wanting to demonstrate that the medical home model supports health equity, both in the state of Connecticut and nationally.

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Organizational Cultural Competence, Resource Guide

Assessing Patient Experiences of Providers' Cultural Competence and Health Literacy Practices: CAHPS(R) Item Sets

Resource

The supplement to the September 2012 issue of Medical Care focuses on the development and evaluation of new questions, or "item sets," for use with the Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys. The supplement is dedicated to the late Chuck Darby, who was a founding father of CAHPS.

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Journal Article, Study Findings, Publication, Research

Call to Action for Healthcare Professionals to Advance Health Equity for the Lesbian, Gay, Bisexual and Transgender Community

Resource

Care should be caring. Patients should feel confident when entering the healthcare system — be
it a hospital, clinic or other setting — that they will be treated with dignity and respect, with full access
to the care they need. Despite our best intentions, however, this doesn’t always happen.

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abuse, bisexual, Clinical Interactions, gay, LBGT, transgendered, Report, Quality Improvement, LGBTQ

Frequently Requested Statistics on Immigrants and Immigration in the US

Resource

This Spotlight brings together resources from the Migration Policy Institute (MPI); the US Census Bureau's 2010 American Community Survey, 2010 Current Population Survey, and 2000 decennial census; the US Departments of Homeland Security and State; the Pew Hispanic Center; and Mexico's National Population Council (CONAPO) and National Institute of Statistics and Geograp

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foreign born, statistics, Patient Demographic Data, Report, Study Findings, Multicultural/Mixed Populations, Immigrants, Refugees

Communicating More for Less: Using Translation and Interpretation Technology to Serve Limited English Proficient Individuals

Resource

Increasingly, state and local governments are using translation and interpretation technology to provide services to limited English proficient (LEP) individuals, often turning to technological innovations to complement the work of front-line staff, increase the efficiency of in-house translators and interpreters, or directly provide assistance to LEP individuals.

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Interpreter Practices and Training, Video/DVD, Continuing Education, Language Services, Report, Translation, Tool, Publication, Cultural Competence Training, Language Access

The New Joint Commission Standards for Patient-Centered Communication: Hospitals Remain Unprepared As The Joint Commission Standards Go Into Effect

Resource

This white paper outlines the Joint Commission standards that have been implemented in 2011 as a part of a pilot project.  These standards will require healthcare organizations to provide all patients, regardless of language, patient-centered communication. Beginning no earlier than January 2012 organizations that fail to comply may risk jeopardizing their accreditation.

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Clinical Interactions, Joint Commission, Organizational Cultural Competence, patient centered care, standards, Language Services, Accreditation Requirements, Quality Improvement, Patient Safety, Standards, White Paper, Organizational Assessments and Measurement, Culturally Competent Care, Publication, Language Access, Policy

How to File a Civil Rights Discrimination Complaint with the Federal Office for Civil Rights

Resource

This online fact sheet developed by Office for Civil Rights (OCR) provides information on how to file a Discrimination Complaint with the OCR.  The webpage includes information on what your complaint must include, how to file your complaint, and a list of addresses to send your complaint to. 

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civil rights, complaints, discrimination, LEP, National, Policy, Title VI, Advocacy, Guide, Publication, Policy, Cultural Competence 101

Multicultural Organizational Development in Nonprofit Organizations

Resource

What does it take to integrate cultural competence into the day-to-day operations of a community-based nonprofit organization? Once the work is started, how do you move it to the next level and sustain an ongoing process?

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community organizations, Leadership Development, nonprofit, Organizational Cultural Competence, organizational development, Race/Ethnicity:, Program & Project, Report, Workforce Diversity, Private Sector, Multicultural/Mixed Populations, Organizational Plans Policies and Management Strategies, Publication
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