Research & Evaluation

Rise of Asian Americans: In-depth Info

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This Pew Research site, which contains a report, graphics, video, and interactive materials, was updated April 2013. It invites you to:

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Language Services Performance Measures

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These language services measures were developed by the Speaking Together program at George Washington University. They address screening patients for preferred spoken and written language, interpreter productivity, timeliness of services, and receipt of necessary services. They are part of AHRQ's National Quality Measures Clearinghouse.

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Development and Evaluation of a Cultural Consultation Service in Mental Health

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This project involved the development and evaluation of cultural consultation as a specialized service in mental health in Canada. The principle objective of the service was to improve the accessibility and cultural appropriateness of mental health services for the multicultural population of Montreal, including immigrants, refugees, and ethnocultural groups, as well as Aboriginal peoples.

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Community Health Workers National Workforce Study

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This report describes a comprehensive national study of the community health worker (CHW) workforce. The 27-month research project utilized a survey of verified CHW employers in all 50 States, more in-depth interviews of employers and CHWs in 4 States, conducted a comprehensive review of the literature, and made national and State workforce estimates using databases from the Census and the U.S.

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Psychometric Evaluation of the Cultural Competence Assessment Instrument among Health Care Providers

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In response to deficits in the measurement of cultural competence of providers and limitations of cultural competence assessments, such as their testing of group-specific knowledge, and the fact that many are designed for only one health care discipline, this research paper examines a specific assessment tool, the Cultural Competence Assessment (CCA) - an assessment tool designed for use in hos

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Modest and Uneven: Physician Efforts to Reduce Racial and Ethnic Disparities

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This issue brief provides an overview of a recent HSC study whose results indicate that, while nearly half of U. S. physicians identify language or cultural communication barriers as obstacles to providing high-quality care, physician adoption of practices to overcome such barriers is modest and uneven.

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Setting the Agenda for Research on Cultural Competence in Health Care

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This document is the final report for the Cultural Competence Research Agenda project, sponsored by the Office of Minority Health (OMH) and Agency for Healthcare Research and Quality (AHRQ) to examine how cultural competence affects health care delivery and health outcomes.

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Talking With Patients: How Hospitals Use Bilingual Clinicians and Staff to Care for Patients with Language Needs

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This report presents findings from a survey conducted by researchers at The George Washington University and supported by funding from The California Endowment to learn more about the individuals in a hospital setting who interact with patients who speak a language other than English.

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National Study of Culturally and Linguistically Appropriate Services in Managed Care Organizations (CLAS in MCOs Study): Final Report

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The intent of this study was to examine the nature and extent of the CLAS standards in managed care organizations (MCOs) across the country and highlight promising CLAS practices implemented by these organizations.

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Culture and Health Among Filipinos and Filipino-Americans in Central Los Angeles

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This report analyzes responses from a series of focus groups and over 400 surveys administered to health care providers, youth, residents, seniors and workers in Historic Filipinotown in central Los Angeles. The study sought to understand how culturally-based experiences and perspectives of Filipino/Filipino Americans in central LA influence this population's health.

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