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Self-Assessment for Cultural Competence

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ASHA has developed these cultural competence self-assessment tools for speech and language therapists, however, they are also relevant for staff working with patients in health care delivery settings.

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Quality Interactions

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Quality Interactions is an e-learning program that provides case-based instruction on cross-cultural health care. This interactive program focuses on common clinical and/or cross-cultural scenarios that build a framework of knowledge and skills for delivering quality care to diverse patient populations.

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Provider's Guide to Quality and Culture

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This website is a useful tool that health care organizations can utilize to begin thinking about steps they can take to provide more culturally competent care. The website includes definitions of basic terms and helps to explain how culture influences health care.

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National Health Plan Collaborative Toolkit

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This web-based toolkit of resources, lessons, best practices and case studies is intended to help health care providers reduce disparities in their organization.

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Migration Policy Institute Language Portal

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The MPI Language Portal is a translation and interpretation digital library that includes thousands of contracts, planning reports, legal guidelines, hourly translation and interpretation pay rates, and translated material used by state and local agencies to provide services to limited English proficient (LEP) clients.

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How to Create a Pill Card

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This guide was designed to help users create an easy-to-use "pill card" for patients, parents, or anyone who has a hard time keeping track of their medicines. Step-by-step instructions, sample clip art, and suggestions for design and use will help to customize a reminder card.

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Ethical Force Program: Patient-Centered Communication

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Through their Ethical Force Program, the AMA has produced a Patient-Centered Communication Initiative as a way to address health disparities that arise as a result of communication barriers.

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doc.com

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A web-based curriculum resource, doc.com includes 41 learning modules on healthcare communication skills. Each of doc.com's learning modules presents key principles, evidence-based recommendations, and a behavior skills checklist.

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DIVERSE: A Mnemonic for Patient Encounters

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This webpage provides a mnemonic to assist pysicians and other clinicians in the development a personalized care plan based on aspects of culture and diversity. Users of this tool should place it in the patient's chart or use the mnemonic when gathering the patient's history. The mnemonic also includes sample questions that the provider can ask patients.

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Clear Communication: An NIH Health Literacy Initiative

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Clear Communication is an NIH initiative focused on improving health literacy by providing information, educational products, research, and lessons learned on health literacy to improve cultural competence.

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