Tool

Health Literacy and Patient Safety: Help Patients Understand Education Kit

Type: Resource

This toolkit can serve as a tool for informing physicians, health care professionals and patient advocates about health literacy. The health literacy kit includes two instructional videos and an in-depth manual for clinicians.

Tagged: Website, Health Literacy, Tool, Language Access

Employee Language Skills Self-Assessment Tool

Type: Resource

This self-assessment tool was designed to assist health care organizations in identifying already existing language skills and resources within their health care organization setting. This simple tool provides a basic idea of the bilingual capabilities of staff and the information collected may be used as a first step to improve communication with a diverse patient base.

Tagged: bilingual staff, Interpreter Practices and Training, Organizational Cultural Competence, Assessment, Organizational Assessments and Measurement, Tool, Language Access

Department of Health and Human Services Quick Guide to Health Literacy

Type: Resource

This online guide is for government employees, grantees and contractors, and community partners working in healthcare and public health fields.

Tagged: Website, Health Literacy, Tool, Guide, Language Access

Culture Care Connection CLAS Assessment

Type: Resource

This web-based tool allows an individual to take a survey that will assess their organization's adherence to the Culturally and Linguistically Appropriate Services (CLAS) Standards.

Tagged: CLAS Standards, Organizational Cultural Competence, Assessment, Standards, Organizational Assessments and Measurement, Tool, Policy

Cultural Competency Organizational Self Assessment (OSA) Question Bank

Type: Resource

This question bank was developed based on the CLAS standards and is intended to be used as a self-assessment tool. The questions are organized into six modular topics: Client and Community Input, Diverse and Culturally Competent Staff, Evaluation and Data Management, Language and Interpreter Services, Organizational Policies and Procedures, and Client and Provider Relations.

Tagged: CLAS Standards, HIV/AIDS, Organizational Cultural Competence, Assessment, Organizational Assessments and Measurement, Tool

Cultural Competence Health Practitioner Assessment (CCHPA)

Type: Resource

Though originally designed to support the Bureau of Primary Health Care (BPHC) and its funded programs to enhance the delivery of high quality services to culturally and linguistically diverse individuals and underserved communities, this web-based assessment tool is useful for any health care practitioner or organization wishing to assess the cultural and linguistic competence of its practitio

Tagged: Organizational Cultural Competence, primary care, Assessment, Organizational Assessments and Measurement, Tool

Cultural Competence Assessment Tool (CCAT)

Type: Resource

The Cultural Competence Assessment Tool offers health care organizations a framework for assessing the delivery of culturally and linguistically appropriate services. It presents a guide for implementing an internal review of policies, procedures, practices, staffing, and systems.

Tagged: CLAS Standards, Organizational Cultural Competence, Assessment, Organizational Assessments and Measurement, Tool

Cultural and Linguistic Competence Policy Assessment (CLCPA)

Type: Resource

This cultural competence assessment tool is designed to examine organizational cultural and linguistic competence within four dimensions: values, policy, structure, and practice.

Tagged: Organizational Cultural Competence, Assessment, Organizational Assessments and Measurement, Tool

COA360 - Cultural Competency Organizational Assessment

Type: Resource

The COA360° is a multidimensional cultural competency tool that evaluates the readiness of a healthcare organization, or unit within an organization, to meet the needs of a rapidly diversifying U.S. population.

Tagged: Organizational Cultural Competence, Assessment, Organizational Assessments and Measurement, Tool

Checklist to Facilitate the Development of Linguistic Competence within Primary Health Care Organizations

Type: Resource

The following checklist is designed to assist primary health care organizations in developing policies, structures, practices and procedures that support cultural and linguistic competence. It asks guides organizations through a list of organizational components that are necessary to support cultural and linguistic competence.

Tagged: Organizational Cultural Competence, primary care, Assessment, Organizational Plans Policies and Management Strategies, Tool