Tool

Better Diabetes Care: Improving Cultural Competency

Type: Resource

This practical online resource is designed to help health care professionals across the country make a difference in the way diabetes is prevented and treated. The section on cultural competency provides an overview on cultural competency in health care.

Tagged: Clinical Interactions, diabetes, Website, Tool, Culturally Competent Care

AHRQ Pharmacy Health Literacy Center

Type: Resource

In order to support health literacy in pharmacy settings, the AHRQ has produced the Pharmacy Health Literacy Center website. The website includes health literacy tools such as a health literacy assessment guide, training programs for pharmacy staff, guides on creating pill cards, and a telephone reminder tool for refilling prescriptions on time.

Tagged: pharmacies, Website, Health Literacy, Tool, Language Access

American Community Survey and Census Data on the Foreign Born by State

Type: Resource

This interactive map provides national and state-by-state data on immigrant populations from the national Census, the American Community Surveys (ACS), and the National Assessment of Adult Literacy (NAAL). After choosing a state and selecting "Language and Education," users can find literacy statistics about immigrant and native-born populations.

Tagged: Organizational Cultural Competence, Patient Demographic Data, Website, Health Literacy, Tool, Language Access

AHRQ Health Literacy Measurement Tools

Type: Resource

This Agency for Healthcare Research and Quality (AHRQ) website provides a definition of health literacy and two downloadable AHRQ-funded health literacy tools: the REALM and the SAHLSA-50. The site explains how each tool should be used and provides instructions on how to administer and score the tools.

Tagged: Website, Health Literacy, Tool, Language Access

Adult Literacy Estimates

Type: Resource

This web-based tool helps users determine adult literacy levels by state, county, county subdivision, congressional district and city or town. Additional information includes education level, English proficiency, occupation, race/ethnicity, and number of immigrants by percentage.

Tagged: Organizational Cultural Competence, Patient Demographic Data, Website, Health Literacy, Tool, Language Access

10 Tips for Working with Interpreters

Type: Resource

This website provides health care professionals with a list of ten tips for selecting and working with an interpreter during a patient-provider interaction.

Tagged: Clinical Interactions, Interpreter Practices and Training, Website, Tool, Culturally Competent Care, Language Access