Tool

Resident Self-Evaluation of Five Levels of Cultural Competence

Resource

This tool is intended to evaluate a medical resident's level of cultural proficiency. The tool assesses cultural competence in five levels and makes recommendations for what level residents should be expected to accomplish. This tool can be used to assess curricula developed to improve resident's cultural and linguistic competence during residency.

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Our Stories, Our Health

Resource

Our Stories, Our Health is a project that has been teaching Vietnamese and Laotian elders to shoot video interviews about health topics they identified as important to their communities. Below is the list of videos with their URLs:

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Evaluating Mental Health Services for Non-English Speaking Background Communities

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This report documents a project, funded under the National Mental Health Strategy in Australia, aimed to consider the main barriers which people of non-English speaking background experience when they need public mental health services. The project explored both these barriers, and service responses to them in the Australian context, and in the academic literature.

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Developing a Mulitculturally Competent Service System for an Organization or Program

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These Assessment Guidelines are designed to assist human service agencies in Connecticut to design relevant and effective responses to the cultural, ethnic, linguistic, and other diversity concerns of clients utilizing services.

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Cultural Competence Self-Assessment Questionnaire (CCSAQ)

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The CCSAQ is an assessment tool designed for use in child and adolescent mental health systems to help organizations 1) assess their ability to deliver culturally and linguistically appropriate services, 2) identify cross-cultural strengths already present in the organization, and 3) guide leadership towards training interventions to improve cultural competence.

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Cultural Awareness Tool: Understanding Cultural Diversity in Mental Health

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To facilitate improvement in the quality of care of service providers in Australia, the Cultural Awareness Tool (CAT) was developed. CAT was designed as a first step in developing cultural competence and is aimed at providing practitioners with general guidance in how to manage clients with mental illness in a more culturally-aware manner.

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Crossing Cultures: Five Simple Steps to Improve Health by Improving Communication

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In this 13 minute video Dr. Pat Walker shows how to improve care to patients from around the world. Through actual in-clinic interactions with patients from Ethiopia, Sudan, Cambodia, Laos, and Russia, Dr. Walker, Rob Carlson PA-C and Carlos Franco MD demonstrate how to apply a simple method to improve any cross-cultural encounter, called the LEARN model.

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Tailoring Initiatives to Meet the Needs of Diverse Populations: A Self-Assessment Tool

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This self-assessment tool is provided in Chapter 8 of One Size Does Not Fit All: Meeting the Health Care Needs of Diverse Populations to help organizations evaluate the way they currently provide care and services to diverse patient populations.

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National Resource Center on Advancing Emergency Preparedness for Culturally Diverse Communities Resource Database

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The National Resource Center database of resources provides a catalog of annotated and cross-referenced resources, programs and projects in a range of topics, languages, and communities. It also includes translated materials cataloged by multiple languages and cultural communities.

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Health Information Translations

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This site, developed utilizing the combined skills and experience of 3 of Central Ohio's largest health care organizations, provides health care professionals with materials on general health topics that have been translated into over eighteen languages.

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