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Conducting a Cultural Competence Self-Assessment

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This toolkit provides organizations wishing to conduct an audit of their cultural competence with a self-assessment tool. The toolkit draws staff in from every level of the organization and includes an organizational questionnaire as well as interview questions designed to explore further issues that the initial questionnaire brings to light.

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Checklist to Facilitate the Development of Culturally and Linguistically Competent Primary Health Care Policies and Structures

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The following checklist is targeted to individuals who have a role in the shaping of health care policy at the Federal, state, local and program levels. The goal of this checklist is to facilitate policy making that supports culturally and linguistically competent primary health care services.

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Assessment of Organizational Cultural Competence

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The purpose of this instrument is to assist organizations in assessing their progress towards cultural competence, both at the organizational and individual level.

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Worlds Apart

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The Worlds Apart videos and facilitator's guide are designed to be used as a major component of a teaching curriculum on cross-cultural medicine, racial/ethnic disparities in health care, and diversity.

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Think Cultural Health

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This site, sponsored by the Office of Minority Health, offers resources and tools to promote cultural competency in health care. Primarily, the website provides access to free online courses accredited for continuing education credit. Additionally, the website includes supplementary tools on legislation and policy, and the CLAS standards.

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Strategies for Leadership: A Diversity and Cultural Proficiency Assessment Tool for Leaders

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This tool is a guide designed for hospital and health care leaders in order to assess where their organization is in the process of providing culturally proficient and sensitive health care to all patients. The publication includes a checklist, action steps, case studies and a bibliography.

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Speaking Together Toolkit

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This toolkit emerged out of a Robert Wood Johnson Foundation project involving ten hospitals with racially and ethnically diverse patient populations. The project aimed at improving the quality and availability of health care language services for patients with limited English proficiency (LEP).

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Self-Assessment for Cultural Competence

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ASHA has developed these cultural competence self-assessment tools for speech and language therapists, however, they are also relevant for staff working with patients in health care delivery settings.

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Quality Interactions

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Quality Interactions is an e-learning program that provides case-based instruction on cross-cultural health care. This interactive program focuses on common clinical and/or cross-cultural scenarios that build a framework of knowledge and skills for delivering quality care to diverse patient populations.

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Provider's Guide to Quality and Culture

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This website is a useful tool that health care organizations can utilize to begin thinking about steps they can take to provide more culturally competent care. The website includes definitions of basic terms and helps to explain how culture influences health care.

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