Course

Language Access and the Law: Caring for the LEP Patient

Resource

Language Access and the Law in Healthcare is the nation's first e-learning program on this critical topic. The course is designed to increase physicians' knowledge of the business, medical (quality/safety) and legal reasons for providing language access services to patients. In particular, it will teach clinicians how to:

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Genetic Counseling Cultural Competence Toolkit

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The Genetic Counseling Cultural Competence Toolkit is a website and resource portal designed to provide information to members of the genetic counseling profession, students, and other interested health care providers and consumers.

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Spiritual Assessment in Clinical Practice

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This online course serves as a multimedia guide for tapping the spiritual beliefs, values, and practices important in your patients' responses to illness or stress.

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Quality Care for Diverse Populations Videos

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Quality Care for Diverse Populations is a web-based training program developed by the AAFP to assist physicians and other health care professionals in becoming more culturally proficient in the provision of care to their patients. The program includes five video vignettes depicting simulated physician-patient visits in an office setting as a means to explore ethnic and sociocultural issues.

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Culturally Competent Care for Latino Patients

Resource

This collection of reflections and case studies focuses on the challenges that can confront Hispanics in American health care settings. Each fictional case study was developed based on personal interviews with doctors, nurses, social workers and chaplains and includes a commentary so that users can learn new skills and strategies to increase cultural competence.

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Cultural & Spiritual Sensitivity: A Learning Module for Health Care Professionals

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This self-learning module has been developed to assist health care professionals to: a) address the issues of cultural and spiritual diversity; b) provide tools to understand one's own cultural and spiritual heritage and beliefs; c) develop the ability to provide culturally and spiritually sensitive approaches to care; d) identify appropriate interventions.

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Culturally Competent Care for Muslim Patients

Resource

This collection of reflections and case studies focuses on the challenges that can confront Muslims in American health care settings. Each fictional case study was developed based on personal interviews with doctors, nurses, social workers and chaplains and includes a commentary so that users can learn new skills and strategies to increase cultural competence.

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Improving Communication with Elders of Different Cultures

Resource

This online training module provides information on how to recognize barriers to communication with elders who are culturally or ethnically diverse and provides culturally sensitive approaches to elicit information and promote shared decision-making and mutual respect.

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Cultural Competency Curriculum for Disaster Preparedness and Crisis Response (CCC-DPCR)

Resource

This series of courses focused on disaster preparedness and crisis response focuses on training professionals so that in a disaster situation they can ensure that all people affected receive equitable, effective services in an appropriate manner.

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Improving Patient Race, Ethnicity and Primary Language Data Collection: Online Course for Healthcare Registrars

Resource

This inexpensive online course developed for New Jersey hospitals is designed to provide ongoing training for registration staff on standardized protocols for collecting race, ethnicity and primary language data during patient registration.

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