Resource Database

The Culturally Competent Nursing Modules (CCNMs) are a case-based curriculum designed to help nurses better meet the cultural and linguistic needs of an increasingly diverse patient population. This web-based course will teach nurses how to develop skills for effective interactions with diverse patient populations so that quality of care for these populations are enhanced.

This curriculum provides an introduction to health care interpreting that combines a variety of teaching methods and materials, including lectures, videos, large group discussions, small group activities, role-plays, research and homework.

These conference proceedings from the one-day conference “Bridging Cultures & Enhancing Care: Approaches to Cultural & Linguistic Competency in Managed Care" provides an overview of how to enhance the cultural and linguistic competence of managed care organizations and their provider networks.

The primary aim of this Aetna Foundation-funded study was to assess whether integrating a cultural competency training program into ongoing quality improvement activities at two large urban family practices affiliated with a medical school would result in: improved physician knowledge, skills, attitudes, and comfort levels relating to the care of patients from diverse backgrounds; and increased