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Evaluating Mental Health Services for Non-English Speaking Background Communities

Multicultural Mental Health Australia
1999

This report documents a project, funded under the National Mental Health Strategy in Australia, aimed to consider the main barriers which people of non-English speaking background experience when they need public mental health services. The project explored both these barriers, and service responses to them in the Australian context, and in the academic literature.

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Developing a Mulitculturally Competent Service System for an Organization or Program

Connecticut Department of Children and Families
2002

These Assessment Guidelines are designed to assist human service agencies in Connecticut to design relevant and effective responses to the cultural, ethnic, linguistic, and other diversity concerns of clients utilizing services.

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Curricula Enhancement Module Series

National Center for Cultural Competence (NCCC)

Developed for the Maternal and Child Health Bureau, this curricula enhancement module series was designed to increase the capacity of human service organizations to incorporate principles and practices of cultural and linguistic competence into all aspects of their leadership training.

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Cultural Elements in Community Defined Evidence-Based Mental Health Programs

Nathan Kline Center of Excellence in Culturally Competent Mental Health

This report outlines the results of a research project intended to document the cultural features of three well-established mental health programs developed by community members, or adapted by providers, to work for the cultural groups they serve.

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Cultural Competency: A Practical Guide for Mental Health Service Providers

Hogg Foundation for Mental Health
2001

This simple guide offers mental health professionals a better understanding of the factors which can affect their counseling and suggests ways to improve and enrich services for their ethnically diverse clientele. Topics covered include use of interpreters, confidentiality, outreach, and engaging with families.

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Cultural Competency Methodological and Data Strategies to Assess the Quality of Services in Mental Health Systems of Care

Nathan Klein Institute for Psychiatric Research
2002

In an effort to address concerns that the services offered by behavioral healthcare organizations may not be responsive to the special needs of multicultural populations, a two phase project was undertaken with funding from the Substance Abuse and Mental Health Services Administration (SAMHSA) to recommend and benchmark performance measures that could be used to make specific these concerns and

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Cultural Competency in the Delivery of Mental Health Services: Implementation Issues

Public Policy Research Center (PPRC)
2001

This policy brief discusses the increased attention given to multicultural issues such as minority utilization, language barriers, and provider diversity in mental health service delivery. The author discusses recent trends in demographic projections regarding the make up the U.S. population, as well as treatment outcomes, and implementation strategies.

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Cultural Competency Curriculum for Disaster Preparedness and Crisis Response (CCC-DPCR)

Office of Minority Health (OMH)

This series of courses focused on disaster preparedness and crisis response focuses on training professionals so that in a disaster situation they can ensure that all people affected receive equitable, effective services in an appropriate manner.

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Cultural Competence Self-Assessment Questionnaire (CCSAQ)

Research and Training Center on Family Support and Children
1995

The CCSAQ is an assessment tool designed for use in child and adolescent mental health systems to help organizations 1) assess their ability to deliver culturally and linguistically appropriate services, 2) identify cross-cultural strengths already present in the organization, and 3) guide leadership towards training interventions to improve cultural competence.

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Cultural Awareness Tool: Understanding Cultural Diversity in Mental Health

Multicultural Mental Health Australia

To facilitate improvement in the quality of care of service providers in Australia, the Cultural Awareness Tool (CAT) was developed. CAT was designed as a first step in developing cultural competence and is aimed at providing practitioners with general guidance in how to manage clients with mental illness in a more culturally-aware manner.

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