County of Los Angeles Department of Health Services Cultural and Linguistic Competency Standards

County of Los Angeles Department of Health Services
Agger-Gupta, Niels
Iwataki, Miya
Wang, Karin
Published Date: 

These cultural and linguistic competency standards developed by the Los Angeles County Department of Health Services (DHS) were established to assist the DHS and its entities in creating a health system that is responsive and accessible to the patient populations of LA County. This document includes the eleven standards developed by LA County as well as an overview of cultural and linguistic competency, a summary of relevant laws, policies and accreditation requirements, and protocols for successfully implementing the standards. Though developed for LA County, these standards can be utilized in health care organizations throughout the country.


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