Cultural Competence Assessment Tool (CCAT)

Boston Public Health Commission

The Cultural Competence Assessment Tool offers health care organizations a framework for assessing the delivery of culturally and linguistically appropriate services. It presents a guide for implementing an internal review of policies, procedures, practices, staffing, and systems. The tool contains three sections – each focuses on a key component in the provision of culturally competent health care. The tool guides health care organizations through an examination of the administrative structures and practices described in the CLAS standards. Through this process, organizations are helped to identify areas that support and those that hinder the delivery of culturally competent health care. The tool can be adapted to fit the specifics of your organization.


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