Cultural Competency Organizational Self Assessment (OSA) Question Bank

Organization: 
AIDS Education and Training Centers (AETC)
Author: 
Lessard, Ronald
Author: 
Annese, Mary
Author: 
Davis, I. Jean
Author: 
Hakmatnia, Ben
Author: 
Ortiz, Ruben
Author: 
Vezina, Richard
Author: 
Woods-Francis, Brenda
Author: 
Steiger, Jamie
Author: 
Norberg, Andrea
Published Date: 
2006

This question bank was developed based on the CLAS standards and is intended to be used as a self-assessment tool. The questions are organized into six modular topics: Client and Community Input, Diverse and Culturally Competent Staff, Evaluation and Data Management, Language and Interpreter Services, Organizational Policies and Procedures, and Client and Provider Relations. Each module contains several questions to elicit a description of an organization's current level of cultural competency and additional needs that health care organizations can integrate into their education and training planning and programs. The questions were designed to be used in AIDS Education and Training Centers, but can be modified to meet the needs of any health care organization.

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