Exploring Cultural and Linguistic Services in the Nation's Hospitals: A Report of Findings

Organization: 
Joint Commission, California Endowment
Author: 
Wilson-Stronks, Amy
Author: 
Galvez, Erica
Published Date: 
2008

This report provides insight into the challenges, activities and perspectives of 60 hospitals across the nation, and a snapshot of the ways that culture and language issues are being addressed in these hospitals. Topic areas include leadership, quality improvement, patient safety, workforce diversity, language services, and community engagement. The report includes 32 recommendations for hospitals, policy makers, and researchers to improve care for culturally and linguistically diverse populations.

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