Unified Health Communication (UHC): Addressing Health Literacy, Cultural Competency, and Limited English Proficiency

Health Resources and Services Administration (HRSA)

This online training course is designed to improve health care professionals' ability to communicate with patients and overcome barriers that can keep patients from getting the full benefit of quality care. The course will help professionals acknowledge cultural diversity and deal sensitively with cultural differences that affect the way patients navigate the health care system, address low health literacy and bridge knowledge gaps, and accommodate low English proficiency and effectively use tools that don't rely on the written or spoken word. Trainees can earn a variety of continuing education credits.


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