Working With Diverse Patients: Tips For Successful Patient Encounters

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SCAN Health Plan
http://www.scanhealthplan.com/article/physicianshospitals/multi-culturalresources/communication/workingwithdiversepatients.ht...

This webpage includes tips to enhance patient/provider communication and avoid misunderstanding by being aware of the following: styles of speech; eye contact; body language; gentle guidance of patient conversation.

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