Cultural Competence 101

Cultural Competence 101: You want to make your professional practice or health care organization more responsive to the needs of culturally diverse populations, but you’re not sure where to start. We’ve identified resources that will help you get started – or benchmark your current efforts.

This list shows all the website content related to Cultural Competence 101.

Ethnomed Website: Four Star Resource

Resource

EthnoMed contains information about cultural beliefs, medical issues and related topics pertinent to the health care of immigrants to Seattle or the US, many of whom are refugees fleeing war-torn parts of the world. Its own large database is a collection of resources and information related to cross-cultural and refugee health topics, including refugee screening.

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Ocean of Pearls

Resource

This film, the first film directed by a Sikh with a Sikh character as the lead role, was shown at the 2010 DiversityRx Conference. It's tagline: "It is in the collision between the old ways and the new that we find out who we are" captures what the film is about, how to assimilate and maintain one's culture of origin.

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Faces of Disparity Video

Resource

The Faces of Disparity Awareness Campaign, which was created by the Communication and Media Committee, consists of two complementary media productions:  The Faces of Disparity Exhibit, and the Faces of Disparity Video.  The exhibit and video, which may be shown independently or together, raise awareness of health disparities in Connecticut and introduce the CLAS Standards (National St

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Language Access and the Law: Caring for the LEP Patient

Resource

Language Access and the Law in Healthcare is the nation's first e-learning program on this critical topic. The course is designed to increase physicians' knowledge of the business, medical (quality/safety) and legal reasons for providing language access services to patients. In particular, it will teach clinicians how to:

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How to File a Civil Rights Discrimination Complaint with the Federal Office for Civil Rights

Resource

This online fact sheet developed by Office for Civil Rights (OCR) provides information on how to file a Discrimination Complaint with the OCR.  The webpage includes information on what your complaint must include, how to file your complaint, and a list of addresses to send your complaint to. 

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If You Build It, Will They Come?

Blog entry

At the Agency for Healthcare Research and Quality (AHRQ)  we have gotten into the business of creating implementation tools. We finally realized that you can’t just publish research results and expect people to implement them.

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Diversity Training v. Cultural Competency Training

Blog entry

We get some great discussions on our CLAS-talk email discussion list and occasionally we share them here. They have been edited for brevity and clarity.

Questions

What are the differences between diversity training and education in cultural competency? How are these terms used and why does it matter?

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LanguageMate

Organizational Profile

Our transdisciplinary team develops tools that address challenges throughout the care delivery continuum, including patient-provider communication, workflow management, and outreach to vulnerable populations. A significant section of the healthcare workforce is involved in communication with patients and the public on a daily basis.

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