Continuing Education

Continuing Education: Requirements, curricula, and other training tools for teaching cultural competence in work settings or other non-degree educational situations.

This list shows all the website content related to Continuing Education.

Communicating More for Less: Using Translation and Interpretation Technology to Serve Limited English Proficient Individuals

Resource

Increasingly, state and local governments are using translation and interpretation technology to provide services to limited English proficient (LEP) individuals, often turning to technological innovations to complement the work of front-line staff, increase the efficiency of in-house translators and interpreters, or directly provide assistance to LEP individuals.

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Language Access and the Law: Caring for the LEP Patient

Resource

Language Access and the Law in Healthcare is the nation's first e-learning program on this critical topic. The course is designed to increase physicians' knowledge of the business, medical (quality/safety) and legal reasons for providing language access services to patients. In particular, it will teach clinicians how to:

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Genetic Counseling Cultural Competence Toolkit

Resource

The Genetic Counseling Cultural Competence Toolkit is a website and resource portal designed to provide information to members of the genetic counseling profession, students, and other interested health care providers and consumers.

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If You Build It, Will They Come?

Blog entry

At the Agency for Healthcare Research and Quality (AHRQ)  we have gotten into the business of creating implementation tools. We finally realized that you can’t just publish research results and expect people to implement them.

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LanguageMate

Organizational Profile

Our transdisciplinary team develops tools that address challenges throughout the care delivery continuum, including patient-provider communication, workflow management, and outreach to vulnerable populations. A significant section of the healthcare workforce is involved in communication with patients and the public on a daily basis.

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UPAC-Elder Multicultural Access and Support Services Program

Organizational Profile

UPAC Elder Multicultural Access and Support Services (EMASS) Program is using a promotora model to reach out to unserved and underserved senior population (60 and older) from Latino, Filipino, African American and Somali (African Refugees) communities in the North, Central, and South Regions of San Diego County.  This Program is funded by the County of San Diego - Behavioral Health Service

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The “Good, Bad, and Ugly” of Cultural Competency Training: How Should We Respond to Feedback?

Blog entry

Over the 25 plus years I’ve had the privilege of teaching about cultural competency and the care of diverse populations, I have learned many lessons about what works and doesn’t work in adult education. I have also received my share of positive and negative feedback.

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Cultural Friction Among Staff

Blog entry

Question

I have heard of a situation where there is some difficulty brewing (friction, lack of unity, etc.) among interpreters related to each others cultures.  Can anyone can share ideas, resources, or experiences concerning intraorganizational cultural understanding, competency, and awareness?

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