Cultural Competence Training

Cultural Competence Training: Providing or gaining knowledge and improving skills to more effectively provide care to diverse populations.

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  • Assessment

    Evaluating cultural competence skills (pre- and post-training) and determining the need for cultural competence training in organizations. Evaluating the effectiveness of cultural competence training programs and curricula.

  • Continuing Education

    Requirements, curricula, and other training tools for teaching cultural competence in work settings or other non-degree educational situations.

  • Curricula Development

    Developing cultural competence training programs and courses of study in any setting.

  • Health Professions School Programs

    Requirements, curricula, and other training tools for use in medical, nursing, and other formal health professions degree programs.

Think Cultural Health

Resource

This site, sponsored by the Office of Minority Health, offers resources and tools to promote cultural competency in health care. Primarily, the website provides access to free online courses accredited for continuing education credit. Additionally, the website includes supplementary tools on legislation and policy, and the CLAS standards.

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Teaching Cultural Competence in Health Care: A Review of Current Concepts, Policies and Practices

Resource

This paper produced for the Office of Minority Health provides an in-depth overview of cultural competence in health care and cultural competence curricula through the paradigm of the CLAS standards. The purpose of the paper is to report findings of an environmental scan to inform the development of cultural competence curriculum modules for family physicians.

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Strategies for Improving Minority Healthcare Quality

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The purpose of this Agency for Healthcare Research and Quality (AHRQ) report is to systematically review the evidence to determine the effectiveness of interventions designed to improve the quality of healthcare and/or to reduce disparities for ethnic minorities. It focuses on evaluations of interventions aimed at healthcare providers or organizations.

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Second Language and Cultural Competency Training for Continuing Medical Education Credit

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The purpose of this environmental scan is to help The California Endowment and the Medical Board of California to see where potential opportunities lie to improve patient health access, quality and outcomes through physician second language proficiency and cultural competency Continuing Medical Education (CME), as mandated by the Cultural and Linguistic Competency of Physicians Act of 2003 (AB 801

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Resources in Cultural Competence Education for Health Care Professionals

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This resource bibliography was compiled as part of the research and environmental scan completed for the project, “Setting Standards for the Cultural Competence Education of Healthcare Professionals,” funded by The California Endowment.

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Resident Physicians' Preparedness to Provide Cross-Cultural Care: Implications for Clinical Care and Medical Education Policy

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In 2003, a national survey of resident physicians in their last year of training was conducted to determine whether the nation's future physician workforce felt sufficiently prepared to deliver quality care to diverse populations.

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Quality Interactions

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Quality Interactions is an e-learning program that provides case-based instruction on cross-cultural health care. This interactive program focuses on common clinical and/or cross-cultural scenarios that build a framework of knowledge and skills for delivering quality care to diverse patient populations.

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Principles and Recommended Standards for Cultural Competence Education of Health Care Professionals

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To meet the need for the development of criteria by which to plan or assess courses of study in cultural competence, the California Endowment produced this publication that provides guidance on content, training methods and modalities, evaluation and qualifications of teachers and trainers in cultural and linguistic competence.

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Practicing Cross Cultural Communication: Hepatitis A Outbreak

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This is a collection of case studies that examine the practical application of the "Ten Strategies for Effective Cross-Cultural Communication," as described in the "Exploring Cross-Cultural Communication" training. Developing an effective public health intervention in a time of crisis is challenging.

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Practicing Cross Cultural Communication: The Bamboo Dragon

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This online course is a collection of case studies that examine the practical application of the "Ten Strategies for Effective Cross-Cultural Communication," as described in the "Exploring Cross-Cultural Communication" training. One of the essential services of public health is to enforce laws and regulations that protect health and ensure safety.

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