Clinical Interactions

Clinical Interactions: Addressing cultural and linguistic issues in the context of clinical interactions; patient-provider communication.

This list shows all the website content related to Clinical Interactions.

Call to Action for Healthcare Professionals to Advance Health Equity for the Lesbian, Gay, Bisexual and Transgender Community

Resource

Care should be caring. Patients should feel confident when entering the healthcare system — be
it a hospital, clinic or other setting — that they will be treated with dignity and respect, with full access
to the care they need. Despite our best intentions, however, this doesn’t always happen.

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abuse, bisexual, Clinical Interactions, gay, LBGT, transgendered, Report, Quality Improvement, LGBTQ

ScheduleInterpreter.com, Inc.

Organizational Profile

ScheduleInterpreter.com, Inc. provides hospitals and healthcare systems with access to ScheduleInterpreter℠ Medical Edition.

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African American or Black, Children/Youth, Clinical Interactions, Interpreter Practices and Training, Methods and Management, National, US - National, Vendor, American Indian or Alaska Native, Disabled/Special Needs, Language Services, Asian American, Elderly, Translation, Hispanic/Latino, Indigenous/Tribal, Quality Improvement, Faith-Based, Multicultural/Mixed Populations, Patient Safety, Standards, Care Management, Homeless, Native Hawaiian or Pacific Islander, Organizational Assessments and Measurement, Immigrants, Organizational Plans Policies and Management Strategies, White, LGBTQ, Low Income, Refugees

Ten Health Videos for Chinese Seniors (In Mandarin and English)

Resource

The ten project videos produced during the New Routes initiative help Chinese American seniors overcome cultural, language, and navigational barriers so they may communicate effectively with their adult children caretakers and health care providers. The media was designed to help them navigate the U.S. health care system.

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Chinese, Clinical Interactions, Mandarin, Video/DVD, Video/DVD, Website, Asian American, Elderly, Patient Education and Support, Community Education, Immigrants

The New Joint Commission Standards for Patient-Centered Communication: Hospitals Remain Unprepared As The Joint Commission Standards Go Into Effect

Resource

This white paper outlines the Joint Commission standards that have been implemented in 2011 as a part of a pilot project.  These standards will require healthcare organizations to provide all patients, regardless of language, patient-centered communication. Beginning no earlier than January 2012 organizations that fail to comply may risk jeopardizing their accreditation.

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Clinical Interactions, Joint Commission, Organizational Cultural Competence, patient centered care, standards, Language Services, Accreditation Requirements, Quality Improvement, Patient Safety, Standards, White Paper, Organizational Assessments and Measurement, Culturally Competent Care, Publication, Language Access, Policy

Language Access and the Law: Caring for the LEP Patient

Resource

Language Access and the Law in Healthcare is the nation's first e-learning program on this critical topic. The course is designed to increase physicians' knowledge of the business, medical (quality/safety) and legal reasons for providing language access services to patients. In particular, it will teach clinicians how to:

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CLAS Standards, Clinical Interactions, Joint Commission, language access, legal compliance, National, Title VI, Continuing Education, Language Services, Course, Accreditation Requirements, Patient Safety, Standards, Culturally Competent Care, Cultural Competence Training, Language Access, Training & Education, Policy, Cultural Competence 101

Genetic Counseling Cultural Competence Toolkit

Resource

The Genetic Counseling Cultural Competence Toolkit is a website and resource portal designed to provide information to members of the genetic counseling profession, students, and other interested health care providers and consumers.

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Clinical Interactions, genetic counseling, genetics, Interpreter Practices and Training, Continuing Education, Website, Course, Patient Education and Support, Tool, Culturally Competent Care, Cultural Competence Training, Language Access, Training & Education

LanguageMate

Organizational Profile

Our transdisciplinary team develops tools that address challenges throughout the care delivery continuum, including patient-provider communication, workflow management, and outreach to vulnerable populations. A significant section of the healthcare workforce is involved in communication with patients and the public on a daily basis.

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African American or Black, Children/Youth, Clinical Interactions, Health Professions School Programs, Interpreter Practices and Training, US - National, Vendor, American Indian or Alaska Native, Continuing Education, Disabled/Special Needs, Language Services, Asian American, Curricula Development, Elderly, Patient Education and Support, Hispanic/Latino, Indigenous/Tribal, Quality Improvement, Community Engagement, Multicultural/Mixed Populations, Patient Safety, Care Management, Native Hawaiian or Pacific Islander, Immigrants, White, Refugees, Cultural Competence 101

UPAC-Elder Multicultural Access and Support Services Program

Organizational Profile

UPAC Elder Multicultural Access and Support Services (EMASS) Program is using a promotora model to reach out to unserved and underserved senior population (60 and older) from Latino, Filipino, African American and Somali (African Refugees) communities in the North, Central, and South Regions of San Diego County.  This Program is funded by the County of San Diego - Behavioral Health Service

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African American or Black, Clinical Interactions, Leadership Development, Non Profit Organization/Association, Organizational Cultural Competence, Race/Ethnicity:, Continuing Education, Mental Health/Substance Abuse, Patient Demographic Data, Asian American, Elderly, Local, Patient Education and Support, Translation, Workforce Diversity, Community Education, Community-Based Participatory Research, Health Literacy, Hispanic/Latino, Community Engagement, US - California, Advocacy, Care Management, Immigrants, LGBTQ, Culturally Competent Care, Low Income, Refugees, Cultural Competence Training, Language Access, Policy, Research

Communication Climate Assessment Toolkit (C●CAT)

Resource

Effective communication is necessary for every aspect of quality care and is an increasing focus of accreditation and other regulations.

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Clinical Interactions, Ethical Force Program, Organizational Cultural Competence, patient centered communication, Assessment, Quality Improvement, Organizational Assessments and Measurement, Tool, Culturally Competent Care

Bringing Health Information to the Community

Resource

This blog focuses on health information issues related to the community, especially underserved communities. Regular postings on health information in the areas of public health, minority health, community resources, funding, and more.

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blog, Clinical Interactions, library, Mental Health/Substance Abuse, Website, Patient Education and Support, Community Education, Tool, Culturally Competent Care, Cultural Competence 101
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