Patient Safety

Patient Safety: Cultural and linguistic issues relating to the reduction and prevention of inadvertent harm to patients as a result of their care.

This list shows all the website content related to Patient Safety.

ScheduleInterpreter.com, Inc.

Organizational Profile

ScheduleInterpreter.com, Inc. provides hospitals and healthcare systems with access to ScheduleInterpreter℠ Medical Edition.

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African American or Black, Children/Youth, Clinical Interactions, Interpreter Practices and Training, Methods and Management, National, US - National, Vendor, American Indian or Alaska Native, Disabled/Special Needs, Language Services, Asian American, Elderly, Translation, Hispanic/Latino, Indigenous/Tribal, Quality Improvement, Faith-Based, Multicultural/Mixed Populations, Patient Safety, Standards, Care Management, Homeless, Native Hawaiian or Pacific Islander, Organizational Assessments and Measurement, Immigrants, Organizational Plans Policies and Management Strategies, White, LGBTQ, Low Income, Refugees

The New Joint Commission Standards for Patient-Centered Communication: Hospitals Remain Unprepared As The Joint Commission Standards Go Into Effect

Resource

This white paper outlines the Joint Commission standards that have been implemented in 2011 as a part of a pilot project.  These standards will require healthcare organizations to provide all patients, regardless of language, patient-centered communication. Beginning no earlier than January 2012 organizations that fail to comply may risk jeopardizing their accreditation.

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Clinical Interactions, Joint Commission, Organizational Cultural Competence, patient centered care, standards, Language Services, Accreditation Requirements, Quality Improvement, Patient Safety, Standards, White Paper, Organizational Assessments and Measurement, Culturally Competent Care, Publication, Language Access, Policy

Language Access and the Law: Caring for the LEP Patient

Resource

Language Access and the Law in Healthcare is the nation's first e-learning program on this critical topic. The course is designed to increase physicians' knowledge of the business, medical (quality/safety) and legal reasons for providing language access services to patients. In particular, it will teach clinicians how to:

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CLAS Standards, Clinical Interactions, Joint Commission, language access, legal compliance, National, Title VI, Continuing Education, Language Services, Course, Accreditation Requirements, Patient Safety, Standards, Culturally Competent Care, Cultural Competence Training, Language Access, Training & Education, Policy, Cultural Competence 101

LanguageMate

Organizational Profile

Our transdisciplinary team develops tools that address challenges throughout the care delivery continuum, including patient-provider communication, workflow management, and outreach to vulnerable populations. A significant section of the healthcare workforce is involved in communication with patients and the public on a daily basis.

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African American or Black, Children/Youth, Clinical Interactions, Health Professions School Programs, Interpreter Practices and Training, US - National, Vendor, American Indian or Alaska Native, Continuing Education, Disabled/Special Needs, Language Services, Asian American, Curricula Development, Elderly, Patient Education and Support, Hispanic/Latino, Indigenous/Tribal, Quality Improvement, Community Engagement, Multicultural/Mixed Populations, Patient Safety, Care Management, Native Hawaiian or Pacific Islander, Immigrants, White, Refugees, Cultural Competence 101

Developing Web-Based Communication for Latino Audiences

Resource

Featuring Silvia Inez Salazar of the National Cancer Institute, this Series of focused video briefings provides strategies for effective website design, translation services, and risk communication services for Latino audiences. These seven videos are intended for Public Health Information Officers and Emergency/Risk Communicators. The website includes a list of additional resources.

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Video/DVD, Community Education, Hispanic/Latino, Patient Safety, Tool, Culturally Competent Care

Building Liaisons with Latino Communities

Resource

The following series of videos were filmed at the University of Georgia with a live studio audience of public information officers and edited into thematic units. They feature the expertise of Leslie Rodriguez, Pierluigi Mancini, Rosa Solorzano, Natalie Hernandez and Lynn Beatty, all members of the Hispanic Health Coalition of Georgia.

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Clinical Interactions, Video/DVD, Continuing Education, Patient Education and Support, Community Education, Hispanic/Latino, Patient Safety, Culturally Competent Care, Cultural Competence Training, Training & Education

Questions Are the Answer

Resource

This project out of AHRQ is designed to help patients improve the care provided to them by their clinicians by taking an active role and asking questions. This website includes videos, resources, a glossary of medical terms, tips and lists of questions that patients should ask their providers before any medical procedure.

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Program & Project, Government, Patient Education and Support, Patient Safety, Culturally Competent Care

Implementing a National Voluntary Consensus Standard for Informed Consent: A User’s Guide for Healthcare Professionals

Resource

This user’s guide describes how to improve the informed consent process to ensure that patients understand the choices they make.

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informed consent, Patient Safety, Guide, Culturally Competent Care, Publication

How to Create a Pill Card

Resource

This guide was designed to help users create an easy-to-use "pill card" for patients, parents, or anyone who has a hard time keeping track of their medicines. Step-by-step instructions, sample clip art, and suggestions for design and use will help to customize a reminder card.

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pharmacies, pill card, Website, Health Literacy, Patient Safety, Care Management, Tool, Culturally Competent Care, Language Access

Exploring Cultural and Linguistic Services in the Nation's Hospitals: A Report of Findings

Resource

This report provides insight into the challenges, activities and perspectives of 60 hospitals across the nation, and a snapshot of the ways that culture and language issues are being addressed in these hospitals. Topic areas include leadership, quality improvement, patient safety, workforce diversity, language services, and community engagement.

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hospitals, Leadership Development, Organizational Cultural Competence, Language Services, Report, Workforce Diversity, Quality Improvement, Community Engagement, Patient Safety, Culturally Competent Care, Publication, Research & Evaluation, Language Access
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