Patient Safety

Patient Safety: Cultural and linguistic issues relating to the reduction and prevention of inadvertent harm to patients as a result of their care.

This list shows all the website content related to Patient Safety.

Ethnomed Website: Four Star Resource

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EthnoMed contains information about cultural beliefs, medical issues and related topics pertinent to the health care of immigrants to Seattle or the US, many of whom are refugees fleeing war-torn parts of the world. Its own large database is a collection of resources and information related to cross-cultural and refugee health topics, including refugee screening.

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The New Joint Commission Standards for Patient-Centered Communication: Hospitals Remain Unprepared As The Joint Commission Standards Go Into Effect

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This white paper outlines the Joint Commission standards that have been implemented in 2011 as a part of a pilot project.  These standards will require healthcare organizations to provide all patients, regardless of language, patient-centered communication. Beginning no earlier than January 2012 organizations that fail to comply may risk jeopardizing their accreditation.

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Language Access and the Law: Caring for the LEP Patient

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Language Access and the Law in Healthcare is the nation's first e-learning program on this critical topic. The course is designed to increase physicians' knowledge of the business, medical (quality/safety) and legal reasons for providing language access services to patients. In particular, it will teach clinicians how to:

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LanguageMate

Organizational Profile

Our transdisciplinary team develops tools that address challenges throughout the care delivery continuum, including patient-provider communication, workflow management, and outreach to vulnerable populations. A significant section of the healthcare workforce is involved in communication with patients and the public on a daily basis.

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Developing Web-Based Communication for Latino Audiences

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Featuring Silvia Inez Salazar of the National Cancer Institute, this Series of focused video briefings provides strategies for effective website design, translation services, and risk communication services for Latino audiences. These seven videos are intended for Public Health Information Officers and Emergency/Risk Communicators. The website includes a list of additional resources.

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Building Liaisons with Latino Communities

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The following series of videos were filmed at the University of Georgia with a live studio audience of public information officers and edited into thematic units. They feature the expertise of Leslie Rodriguez, Pierluigi Mancini, Rosa Solorzano, Natalie Hernandez and Lynn Beatty, all members of the Hispanic Health Coalition of Georgia.

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Questions Are the Answer

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This project out of AHRQ is designed to help patients improve the care provided to them by their clinicians by taking an active role and asking questions. This website includes videos, resources, a glossary of medical terms, tips and lists of questions that patients should ask their providers before any medical procedure.

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