Culturally Competent Care

Culturally Competent Care: Addressing cultural issues that arise in the delivery of individual and community-based health services.

This list shows all the website content related to Culturally Competent Care.

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  • Care Management

    Coordinating services that addresses cultural and linguistic issues on behalf of a person within a health care institution or among several institutions. Includes medical home models.

  • Clinical Interactions

    Addressing cultural and linguistic issues in the context of clinical interactions; patient-provider communication.

  • Community Education

    Health promotion, disease prevention, and community health worker programs for community outreach to culturally diverse populations.

  • Mental Health/Substance Abuse

    Issues and strategies related to behavioral health for diverse populations.

  • Patient Education and Support

    Patient and family education, cultural support, and patient navigation within a health care institution that addresses cultural and linguistic issues.

  • Patient Safety

    Cultural and linguistic issues relating to the reduction and prevention of inadvertent harm to patients as a result of their care.

Healthy Families Brooklyn

Organizational Profile

Healthy Families educates people about health and wellness and provides funding and training to improve links to health care services.

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Using peer groups to support behavior change: tell us your stories

Blog entry

On April 28, 2011, DiversityRx will be hosting a webinar, The Power of Peers: How Social Groups Can Drive Behavior Change for Health --  A conversation with Pulitzer Prize-winning author Tina Rosenberg

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Ten Health Videos for Chinese Seniors (In Mandarin and English)

Resource

The ten project videos produced during the New Routes initiative help Chinese American seniors overcome cultural, language, and navigational barriers so they may communicate effectively with their adult children caretakers and health care providers. The media was designed to help them navigate the U.S. health care system.

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The New Joint Commission Standards for Patient-Centered Communication: Hospitals Remain Unprepared As The Joint Commission Standards Go Into Effect

Resource

This white paper outlines the Joint Commission standards that have been implemented in 2011 as a part of a pilot project.  These standards will require healthcare organizations to provide all patients, regardless of language, patient-centered communication. Beginning no earlier than January 2012 organizations that fail to comply may risk jeopardizing their accreditation.

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The Cross Cultural Healthcare Initiative

Organizational Profile

Promoting greater understanding of cultural differences CCHI seeks to facilitate improvement in communication and the support of healthcare for all

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Language Access and the Law: Caring for the LEP Patient

Resource

Language Access and the Law in Healthcare is the nation's first e-learning program on this critical topic. The course is designed to increase physicians' knowledge of the business, medical (quality/safety) and legal reasons for providing language access services to patients. In particular, it will teach clinicians how to:

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Genetic Counseling Cultural Competence Toolkit

Resource

The Genetic Counseling Cultural Competence Toolkit is a website and resource portal designed to provide information to members of the genetic counseling profession, students, and other interested health care providers and consumers.

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Diversity Training v. Cultural Competency Training

Blog entry

We get some great discussions on our CLAS-talk email discussion list and occasionally we share them here. They have been edited for brevity and clarity.

Questions

What are the differences between diversity training and education in cultural competency? How are these terms used and why does it matter?

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LanguageMate

Organizational Profile

Our transdisciplinary team develops tools that address challenges throughout the care delivery continuum, including patient-provider communication, workflow management, and outreach to vulnerable populations. A significant section of the healthcare workforce is involved in communication with patients and the public on a daily basis.

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