Language Access

Language Access: Effective communication with individuals who have limited English proficiency and low literacy skills.

This list shows all the website content related to Language Access.

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  • Health Literacy

    Developing health information for low-literacy individuals or communities, especially those where limited English proficiency is a concern.

  • Interpreter Practices and Training

    Standards of practice, codes of ethics, skills assessments, certification, training and other issues related to the practice of interpretation for health, including the effective use of bilingual employees.

  • Language Needs Assessment

    Evaluating the need for interpreter and other language services in organizations and/or communities.

  • Language Services

    How to plan for, implement, manage, and evaluate interpreter or language service programs in organizations.

  • Translation

    Methods for translating and developing written health materials in languages other than English.

Ethnomed Website: Four Star Resource

Resource

EthnoMed contains information about cultural beliefs, medical issues and related topics pertinent to the health care of immigrants to Seattle or the US, many of whom are refugees fleeing war-torn parts of the world. Its own large database is a collection of resources and information related to cross-cultural and refugee health topics, including refugee screening.

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African American or Black, Clinical Interactions, Interpreter Practices and Training, American Indian or Alaska Native, Language Services, Mental Health/Substance Abuse, Website, Asian American, Patient Education and Support, Translation, Community Education, Hispanic/Latino, Multicultural/Mixed Populations, Patient Safety, Care Management, Native Hawaiian or Pacific Islander, White, Cultural Competence 101

Many Languages One Voice

Organizational Profile

Many Languages One Voice (MLOV) fosters leadership and facilitates community-led initiatives to increase the meaningful inclusion of people in the District of Columbia who do not speak English as their primary language. Our work consists of advocacy and community organizing.

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African American or Black, Children/Youth, Interpreter Practices and Training, Non Profit Organization/Association, American Indian or Alaska Native, Disabled/Special Needs, Language Services, Asian American, Elderly, Local, Patient Education and Support, Translation, Community Education, Community-Based Participatory Research, Health Literacy, Hispanic/Latino, Community Engagement, Language Needs Assessment, Multicultural/Mixed Populations, Patient Safety, Advocacy, Immigrants, Culturally Competent Care, Low Income, US - Mid-Atlantic, Refugees, Cultural Competence Training, Language Access, Policy

ScheduleInterpreter.com, Inc.

Organizational Profile

ScheduleInterpreter.com, Inc. provides hospitals and healthcare systems with access to ScheduleInterpreter℠ Medical Edition.

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African American or Black, Children/Youth, Clinical Interactions, Interpreter Practices and Training, Methods and Management, National, US - National, Vendor, American Indian or Alaska Native, Disabled/Special Needs, Language Services, Asian American, Elderly, Translation, Hispanic/Latino, Indigenous/Tribal, Quality Improvement, Faith-Based, Multicultural/Mixed Populations, Patient Safety, Standards, Care Management, Homeless, Native Hawaiian or Pacific Islander, Organizational Assessments and Measurement, Immigrants, Organizational Plans Policies and Management Strategies, White, LGBTQ, Low Income, Refugees

CyraCom International

Organizational Profile

 

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US - National, Vendor, American Indian or Alaska Native, Language Services, Asian American, Translation, Hispanic/Latino, Multicultural/Mixed Populations

National Standards for Healthcare Interpreter Training Programs

Resource

This document presents standards for the formal preparation of bilingual or multilingual individuals who wish to enter the healthcare interpreting profession.

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Interpreter Practices and Training, Policy, Standards, Language Access, Policy

Communicating More for Less: Using Translation and Interpretation Technology to Serve Limited English Proficient Individuals

Resource

Increasingly, state and local governments are using translation and interpretation technology to provide services to limited English proficient (LEP) individuals, often turning to technological innovations to complement the work of front-line staff, increase the efficiency of in-house translators and interpreters, or directly provide assistance to LEP individuals.

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Interpreter Practices and Training, Video/DVD, Continuing Education, Language Services, Report, Translation, Tool, Publication, Cultural Competence Training, Language Access

Language World Services, Inc

Organizational Profile

Language World Services is Northern California’s premier language service provider offering comprehensive language solutions for healthcare, government and private sector organizations. We are the largest provider of on-site interpreting in our region, and one of few organizations to specialize in bilingual staffing.

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For Profit Organization, US - California, Language Access

Fluency, Inc

Organizational Profile

Fluency provides an Internet-based interpreter management solution that provides complete compliance, documentation and scheduling control for language service providers who dispatch face-to-face language interpreters.  Current customers inlcude hospital systems, non-profit refugee service organizations, and language agencies nationwide. 

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US - National, Vendor, Language Services

2009 American Community Survey and Census Data on the Foreign Born by State

Resource

The American Community Survey (ACS) is an ongoing survey that provides data every year -- giving communities the current information they need to plan investments and services. Information from the survey generates data that help determine how more than $400 billion in federal and state funds are distributed each year.

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demographic data, foreign born, immigrants, language identification, Organizational Cultural Competence, Patient Demographic Data, Website, Language Needs Assessment, Immigrants, Tool, Other Population Groups:, Language Access

The New Joint Commission Standards for Patient-Centered Communication: Hospitals Remain Unprepared As The Joint Commission Standards Go Into Effect

Resource

This white paper outlines the Joint Commission standards that have been implemented in 2011 as a part of a pilot project.  These standards will require healthcare organizations to provide all patients, regardless of language, patient-centered communication. Beginning no earlier than January 2012 organizations that fail to comply may risk jeopardizing their accreditation.

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Clinical Interactions, Joint Commission, Organizational Cultural Competence, patient centered care, standards, Language Services, Accreditation Requirements, Quality Improvement, Patient Safety, Standards, White Paper, Organizational Assessments and Measurement, Culturally Competent Care, Publication, Language Access, Policy
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