Language Access: Effective communication with individuals who have limited English proficiency and low literacy skills.
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Developing health information for low-literacy individuals or communities, especially those where limited English proficiency is a concern.
Interpreter Practices and Training
Standards of practice, codes of ethics, skills assessments, certification, training and other issues related to the practice of interpretation for health, including the effective use of bilingual employees.
Language Needs Assessment
Evaluating the need for interpreter and other language services in organizations and/or communities.
How to plan for, implement, manage, and evaluate interpreter or language service programs in organizations.
Methods for translating and developing written health materials in languages other than English.