Language Services

Language Services: How to plan for, implement, manage, and evaluate interpreter or language service programs in organizations.

This list shows all the website content related to Language Services.

ScheduleInterpreter.com, Inc.

Organizational Profile

ScheduleInterpreter.com, Inc. provides hospitals and healthcare systems with access to ScheduleInterpreter℠ Medical Edition.

 read more >>
African American or Black, Children/Youth, Clinical Interactions, Interpreter Practices and Training, Methods and Management, National, US - National, Vendor, American Indian or Alaska Native, Disabled/Special Needs, Language Services, Asian American, Elderly, Translation, Hispanic/Latino, Indigenous/Tribal, Quality Improvement, Faith-Based, Multicultural/Mixed Populations, Patient Safety, Standards, Care Management, Homeless, Native Hawaiian or Pacific Islander, Organizational Assessments and Measurement, Immigrants, Organizational Plans Policies and Management Strategies, White, LGBTQ, Low Income, Refugees

CyraCom International

Organizational Profile

 

 read more >>
US - National, Vendor, American Indian or Alaska Native, Language Services, Asian American, Translation, Hispanic/Latino, Multicultural/Mixed Populations

Communicating More for Less: Using Translation and Interpretation Technology to Serve Limited English Proficient Individuals

Resource

Increasingly, state and local governments are using translation and interpretation technology to provide services to limited English proficient (LEP) individuals, often turning to technological innovations to complement the work of front-line staff, increase the efficiency of in-house translators and interpreters, or directly provide assistance to LEP individuals.

read more >>
Interpreter Practices and Training, Video/DVD, Continuing Education, Language Services, Report, Translation, Tool, Publication, Cultural Competence Training, Language Access

Fluency, Inc

Organizational Profile

Fluency provides an Internet-based interpreter management solution that provides complete compliance, documentation and scheduling control for language service providers who dispatch face-to-face language interpreters.  Current customers inlcude hospital systems, non-profit refugee service organizations, and language agencies nationwide. 

 read more >>
US - National, Vendor, Language Services

The New Joint Commission Standards for Patient-Centered Communication: Hospitals Remain Unprepared As The Joint Commission Standards Go Into Effect

Resource

This white paper outlines the Joint Commission standards that have been implemented in 2011 as a part of a pilot project.  These standards will require healthcare organizations to provide all patients, regardless of language, patient-centered communication. Beginning no earlier than January 2012 organizations that fail to comply may risk jeopardizing their accreditation.

read more >>
Clinical Interactions, Joint Commission, Organizational Cultural Competence, patient centered care, standards, Language Services, Accreditation Requirements, Quality Improvement, Patient Safety, Standards, White Paper, Organizational Assessments and Measurement, Culturally Competent Care, Publication, Language Access, Policy

Language Access and the Law: Caring for the LEP Patient

Resource

Language Access and the Law in Healthcare is the nation's first e-learning program on this critical topic. The course is designed to increase physicians' knowledge of the business, medical (quality/safety) and legal reasons for providing language access services to patients. In particular, it will teach clinicians how to:

 read more >>
CLAS Standards, Clinical Interactions, Joint Commission, language access, legal compliance, National, Title VI, Continuing Education, Language Services, Course, Accreditation Requirements, Patient Safety, Standards, Culturally Competent Care, Cultural Competence Training, Language Access, Training & Education, Policy, Cultural Competence 101

Language Services Performance Measures

Resource

These language services measures were developed by the Speaking Together program at George Washington University. They address screening patients for preferred spoken and written language, interpreter productivity, timeliness of services, and receipt of necessary services. They are part of AHRQ's National Quality Measures Clearinghouse.

 read more >>
measures, Organizational Cultural Competence, Race/Ethnicity:, Language Services, Assessment, Quality Improvement, Language Needs Assessment, Multicultural/Mixed Populations, Organizational Assessments and Measurement, Tool, Publication, Research & Evaluation, Language Access

LanguageMate

Organizational Profile

Our transdisciplinary team develops tools that address challenges throughout the care delivery continuum, including patient-provider communication, workflow management, and outreach to vulnerable populations. A significant section of the healthcare workforce is involved in communication with patients and the public on a daily basis.

read more >>
African American or Black, Children/Youth, Clinical Interactions, Health Professions School Programs, Interpreter Practices and Training, US - National, Vendor, American Indian or Alaska Native, Continuing Education, Disabled/Special Needs, Language Services, Asian American, Curricula Development, Elderly, Patient Education and Support, Hispanic/Latino, Indigenous/Tribal, Quality Improvement, Community Engagement, Multicultural/Mixed Populations, Patient Safety, Care Management, Native Hawaiian or Pacific Islander, Immigrants, White, Refugees, Cultural Competence 101

Plain Language Matters Blog

Resource

This blog out of the Center for Plain Language focuses on plain language, a method of writing that makes materials quick and easy to understand for the intended audience.  This blog posts current information relevant for professionals implementing plain language in their organizations.  Topics include advocacy, finance, government, health care, legal, and plain writing laws.

 read more >>
plain language, Language Services, Website, Assessment, Tool

Start a Plain Language Initiative in Your Organization: A step-by-step approach

Resource

This resource from the Center for Plain Language offers a ten step approach for starting a plain language initiative in any organization.  Plain language is a method of writing materials so that the intended audience can read the materials quickly and easily.  Plain Language is audience defined so the definition of 'plain' depends on the intended audience.

 read more >>
plain language, Language Services, Guide, Publication, Language Access
Syndicate content

Find Resources

More options

Become a DiversityRx Member

Join today

 

Everyone with an interest in cross cultural health issues is welcome to a free membership  on the DiversityRx website. Members get additional opportunities to interact on the website and with colleagues in the U.S. and around the world. Learn about all member benefits.

 Join today!