Language Access

Language Access: Effective communication with individuals who have limited English proficiency and low literacy skills.

This list shows all the website content related to Language Access.

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  • Health Literacy

    Developing health information for low-literacy individuals or communities, especially those where limited English proficiency is a concern.

  • Interpreter Practices and Training

    Standards of practice, codes of ethics, skills assessments, certification, training and other issues related to the practice of interpretation for health, including the effective use of bilingual employees.

  • Language Needs Assessment

    Evaluating the need for interpreter and other language services in organizations and/or communities.

  • Language Services

    How to plan for, implement, manage, and evaluate interpreter or language service programs in organizations.

  • Translation

    Methods for translating and developing written health materials in languages other than English.

Overcoming Language Barriers to Health Care

Resource

This publication describes policy efforts at the state and federal levels to overcome language barriers to health care faced by non-English speaking patients. Importantly, this case study demonstrates the critical role that the administrative and regulatory process plays in establishing and implementing public policy. It also describes the inter-relationship between state and federal policy.

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National, Language Services, State, Report, Advocacy, Publication, Language Access, Policy

National Health Plan Collaborative Toolkit

Resource

This web-based toolkit of resources, lessons, best practices and case studies is intended to help health care providers reduce disparities in their organization.

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Organizational Cultural Competence, Language Services, Patient Demographic Data, Program & Project, Website, Private Sector, Tool, Language Access

Migration Policy Institute Language Portal

Resource

The MPI Language Portal is a translation and interpretation digital library that includes thousands of contracts, planning reports, legal guidelines, hourly translation and interpretation pay rates, and translated material used by state and local agencies to provide services to limited English proficient (LEP) clients.

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Language Services, Website, Translation, Tool, Language Access

Literacy and Health Outcomes

Resource

This publication is a report on a systematic review that consolidated and analyzed the body of literature that has been produced to date regarding the relationship between literacy and health outcomes and the evidence about interventions intended to improve the health of people with low literacy.

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Report, Health Literacy, Publication, Research & Evaluation, Language Access

Literacy and Health in America

Resource

This Policy Information Report seeks to further illuminate the relationship between literacy and health using data from large-scale surveys of adult literacy. Included in these assessments were a variety of health-related materials.

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Report, Study Findings, Health Literacy, Publication, Research & Evaluation, Language Access, Research

Language Services Resource Guide for Health Care Providers

Resource

This resource guide gathers basic information about providing language services in a health care setting. Information includes interpreter and translator associations and agencies, training programs, assessment tools, and information on the importance of providing language services in health care settings.

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Interpreter Practices and Training, Language Services, Translation, Publication, Resource Guide, Language Access

Language Services Action Kit: Interpreter Services in Health Care Settings for People with Limited English Proficiency

Resource

The materials in this toolkit are designed to support advocates and others working to ensure that people with limited English proficiency (LEP) in their state receive appropriate language assistance services in health care settings. The toolkit helps to explain the laws and policies surrounding access to service for LEP patients, and how states pay for Medicaid and SCHIP.

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Medicaid, SCHIP, Language Services, State, Advocacy, Guide, Publication, Language Access, Policy

Language Barriers in Health Care Settings: An Annotated Bibliography of the Research Literature

Resource

The goal of this annotated bibliography produced by The California Endowment is to provide a comprehensive review of the research literature on the prevalence, role and effects of language barriers in health care. The bibliography is intended to provide an empirical basis for future discussions about the need for and impact of language access services in the provision of health care.

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Bibliographies, Language Services, Annotated Bibliography, Publication, Language Access, Research

Interpreter's World Tour: An Environmental Scan of Standards of Practice for Interpreters

Resource

This environmental scan was conducted for the National Council on Interpreting in Health Care (NCIHC) to support the development of national standards of practice for interpreters in health care.

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Interpreter Practices and Training, interpreter standards, Standards, Publication, Environmental Scan, Language Access, Policy

In Any Language: Improving the Quality and Availability of Language Services in Hospitals

Resource

This document is the final report of the Speaking Together: National Language Services Network program. It highlights the experiences of 10 participating hospitals and showcases some of the proven practices that were implemented to improve the language services these health care organizations provided.

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hospitals, Interpreter Practices and Training, Organizational Cultural Competence, Language Services, Program & Project, Report, Hispanic/Latino, Private Sector, Quality Improvement, Language Needs Assessment, Publication, Language Access
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