Organizational Cultural Competence
Organizational Cultural Competence: Improving the cultural and linguistic capacity of a health care organization.
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Working with patients, families, and community representatives to design, implement, and evaluate health care services.
Educating managers, boards of directors, and other institutional leaders about the value of cultural and linguistic competence practices and encouraging them to support those practices. Developing leadership qualities in individuals and organizations in the cultural competence field.
Organizational Assessments and Measurement
Measuring and evaluating the cultural and linguistic competence of health care organizations.
Organizational Plans Policies and Management Strategies
Integrating cultural and linguistic competence into health care organization plans, policies, and management strategies.
Patient Demographic Data
Collecting and using race, ethnicity, and language data to plan, improve, and evaluate health services and to reduce health disparities.
Linking cultural and linguistic competence practices to organizational quality initiatives.
Training and recruiting to increase the diversity of health care organization staff and manage issues that arise in a multicultural work environment.