Organizational Assessments and Measurement

Organizational Assessments and Measurement: Measuring and evaluating the cultural and linguistic competence of health care organizations.

This list shows all the website content related to Organizational Assessments and Measurement.

We need your input -- pilot test global standards for culturally competent care!

Blog entry

We are looking for health care organizations that can pilot test a tool to improve the accessibility, utilization and quality of health care for migrants and ethnic minorities.

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Director's Notes, Organizational Cultural Competence, Standards, Organizational Assessments and Measurement, Global

ScheduleInterpreter.com, Inc.

Organizational Profile

ScheduleInterpreter.com, Inc. provides hospitals and healthcare systems with access to ScheduleInterpreter℠ Medical Edition.

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African American or Black, Children/Youth, Clinical Interactions, Interpreter Practices and Training, Methods and Management, National, US - National, Vendor, American Indian or Alaska Native, Disabled/Special Needs, Language Services, Asian American, Elderly, Translation, Hispanic/Latino, Indigenous/Tribal, Quality Improvement, Faith-Based, Multicultural/Mixed Populations, Patient Safety, Standards, Care Management, Homeless, Native Hawaiian or Pacific Islander, Organizational Assessments and Measurement, Immigrants, Organizational Plans Policies and Management Strategies, White, LGBTQ, Low Income, Refugees

Universal Consensus

Organizational Profile

Universal Consensus is a multinational strategy consulting and cross cultural solutions training firm.

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African American or Black, Consulting Practice, Health Professions School Programs, Leadership Development, National, US - National, American Indian or Alaska Native, Continuing Education, State, Asian American, Curricula Development, Local, Workforce Diversity, Assessment, Hispanic/Latino, Quality Improvement, US - Southwest, Multicultural/Mixed Populations, Standards, US - California, Care Management, Native Hawaiian or Pacific Islander, Organizational Assessments and Measurement, White, Cultural Competence 101

The New Joint Commission Standards for Patient-Centered Communication: Hospitals Remain Unprepared As The Joint Commission Standards Go Into Effect

Resource

This white paper outlines the Joint Commission standards that have been implemented in 2011 as a part of a pilot project.  These standards will require healthcare organizations to provide all patients, regardless of language, patient-centered communication. Beginning no earlier than January 2012 organizations that fail to comply may risk jeopardizing their accreditation.

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Clinical Interactions, Joint Commission, Organizational Cultural Competence, patient centered care, standards, Language Services, Accreditation Requirements, Quality Improvement, Patient Safety, Standards, White Paper, Organizational Assessments and Measurement, Culturally Competent Care, Publication, Language Access, Policy

Language Services Performance Measures

Resource

These language services measures were developed by the Speaking Together program at George Washington University. They address screening patients for preferred spoken and written language, interpreter productivity, timeliness of services, and receipt of necessary services. They are part of AHRQ's National Quality Measures Clearinghouse.

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measures, Organizational Cultural Competence, Race/Ethnicity:, Language Services, Assessment, Quality Improvement, Language Needs Assessment, Multicultural/Mixed Populations, Organizational Assessments and Measurement, Tool, Publication, Research & Evaluation, Language Access

Communication Climate Assessment Toolkit (C●CAT)

Resource

Effective communication is necessary for every aspect of quality care and is an increasing focus of accreditation and other regulations.

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Clinical Interactions, Ethical Force Program, Organizational Cultural Competence, patient centered communication, Assessment, Quality Improvement, Organizational Assessments and Measurement, Tool, Culturally Competent Care

Ignatius Bau blogs from DiversityRx 2010

Blog entry

For the first time, we asked conference attendees to submit blog postings about their experience. Our first correspondent was Ignatius Bau, who was also the first recipient of the DiversityRx 2010 National Champion for Health Equity and Quality award.

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Clinical Interactions, Conference, conference, National, Organizational Cultural Competence, US - National, Patient Demographic Data, Patient Education and Support, Standards, Organizational Assessments and Measurement, Culturally Competent Care

A Toolkit for Serving Diverse Communities

Resource

The Administration on Aging has produced this toolkit that provides guidelines and instructions for providing respectful, inclusive, and sensitive services for the older adults in any diverse community.

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Organizational Cultural Competence, Elderly, Organizational Assessments and Measurement, Organizational Plans Policies and Management Strategies, Guide, Publication

Psychometric Evaluation of the Cultural Competence Assessment Instrument among Health Care Providers

Resource

In response to deficits in the measurement of cultural competence of providers and limitations of cultural competence assessments, such as their testing of group-specific knowledge, and the fact that many are designed for only one health care discipline, this research paper examines a specific assessment tool, the Cultural Competence Assessment (CCA) - an assessment tool designed for use in hos

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Organizational Cultural Competence, Organizational Assessments and Measurement, Publication, Research & Evaluation

Evaluating Mental Health Services for Non-English Speaking Background Communities

Resource

This report documents a project, funded under the National Mental Health Strategy in Australia, aimed to consider the main barriers which people of non-English speaking background experience when they need public mental health services. The project explored both these barriers, and service responses to them in the Australian context, and in the academic literature.

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Australia, behavioral health, Organizational Cultural Competence, Mental Health/Substance Abuse, Assessment, Report, Organizational Assessments and Measurement, Tool, Culturally Competent Care, Publication
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