Organizational Assessments and Measurement

Organizational Assessments and Measurement: Measuring and evaluating the cultural and linguistic competence of health care organizations.

This list shows all the website content related to Organizational Assessments and Measurement.

Developing a Mulitculturally Competent Service System for an Organization or Program

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These Assessment Guidelines are designed to assist human service agencies in Connecticut to design relevant and effective responses to the cultural, ethnic, linguistic, and other diversity concerns of clients utilizing services.

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Cultural Competency Methodological and Data Strategies to Assess the Quality of Services in Mental Health Systems of Care

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In an effort to address concerns that the services offered by behavioral healthcare organizations may not be responsive to the special needs of multicultural populations, a two phase project was undertaken with funding from the Substance Abuse and Mental Health Services Administration (SAMHSA) to recommend and benchmark performance measures that could be used to make specific these concerns and

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Cultural Competence Self-Assessment Questionnaire (CCSAQ)

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The CCSAQ is an assessment tool designed for use in child and adolescent mental health systems to help organizations 1) assess their ability to deliver culturally and linguistically appropriate services, 2) identify cross-cultural strengths already present in the organization, and 3) guide leadership towards training interventions to improve cultural competence.

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Tailoring Initiatives to Meet the Needs of Diverse Populations: A Self-Assessment Tool

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This self-assessment tool is provided in Chapter 8 of One Size Does Not Fit All: Meeting the Health Care Needs of Diverse Populations to help organizations evaluate the way they currently provide care and services to diverse patient populations.

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Linguistically Appropriate Access and Services: An Evaluation and Review for Healthcare Organizations

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The goal of this paper is to offer a process by which a health care organization can evaluate its existing structure and capacity for providing linguistically and culturally appropriate care and accessibility at all levels. This initial evaluation will help identify actions needed to improve quality of care, clinical outcomes, service delivery, cost containment, and regulatory compliance.

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Advancing Health Equity Resource Database

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This online resource database developed by the Center for the Health Professions at the University of California, San Francisco provides users with resources focused on eliminating disparities in health care.  Resources in the database include online trainings, assessment tools, guides, surveys and reports.  To find important tools and resources related to advancing health equity, vis

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Promoting Cultural and Linguistic Competency: Self-Assessment Checklist for Personnel Providing Behavioral Health Services and Supports to Children, Youth and their Families

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This checklist is intended to heighten the awareness and sensitivity of personnel to the importance of cultural diversity and cultural competence in human service settings. It provides concrete examples of the kinds of values and practices that foster such an environment. There is no answer key with correct responses.

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Promoting Cultural and Linguistic Competency: Self-Assessment Checklist for Personnel Providing Services and Support In Early Intervention and Early Childhood Settings

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This checklist is intended to heighten the awareness and sensitivity of personnel to the importance of cultural diversity, cultural competence and linguistic competence in early childhood settings. It provides concrete examples of the kinds of practices that foster such an environment. There is no answer key with correct responses.

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Promoting Cultural and Linguistic Competency: Self-Assessment Checklist for Personnel Providing Primary Health Care Services

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This checklist is intended to heighten the awareness and sensitivity of personnel to the importance of cultural and linguistic cultural competence in health, mental health and human service settings. It provides concrete examples of the kinds of beliefs, attitudes, values and practices which foster cultural and linguistic competence at the individual or practitioner level.

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National Public Health Performance Standards Program

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The NPHPSP is a National Partnership initiative that has developed National Public Health Performance Standards for state and local public health systems and for public health governing bodies. This website includes three assessment tools that organizations can utilize for quality improvement in health care organizations with a focus on public health.

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