Organizational Assessments and Measurement

Organizational Assessments and Measurement: Measuring and evaluating the cultural and linguistic competence of health care organizations.

This list shows all the website content related to Organizational Assessments and Measurement.

Assessment of Organizational Cultural Competence

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The purpose of this instrument is to assist organizations in assessing their progress towards cultural competence, both at the organizational and individual level.

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Self-Assessment for Cultural Competence

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ASHA has developed these cultural competence self-assessment tools for speech and language therapists, however, they are also relevant for staff working with patients in health care delivery settings.

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Provider's Guide to Quality and Culture

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This website is a useful tool that health care organizations can utilize to begin thinking about steps they can take to provide more culturally competent care. The website includes definitions of basic terms and helps to explain how culture influences health care.

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One Size Does Not Fit All: Meeting the Health Care Needs of Diverse Populations

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The goal of this report is to build upon Exploring Cultural and Linguistic Services in the Nation's Hospitals: A Report of Findings to provide a framework for hospitals to develop and employ practices for meeting diverse patient needs.

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Indicators of Cultural Competence in Health Care Delivery Organizations: An Organizational Cultural Competence Assessment Profile

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The Assessment Profile is an organizing framework and set of indicators to be used as a tool for examining and documenting cultural competence within health care organizations and is most pertinent for organizations that are community-oriented.

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Improving Cultural Competency in Children's Health Care: Expanding Perspectives

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For this report, the NICHQ used an expert panel to create a Change Package that outlines the most promising practices for achieving culturally competent care. As a result of pilot testing, a literature review, and conversations with experts in the field, the NICHQ came up with a list of specific change concepts that can be implemented in health care organizations of all sizes.

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Hospital Working Group Report: Action Steps and Recommendations for Boston Hospitals

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This report is a part of a workgroup pulled together by Boston's Mayor in 2003. The workgroup's goal was to develop a guideline for eliminating the health outcomes gap affecting Boston's residents of color. This report outlines the recommendations that this workgroup made for hospitals in Boston.

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Hospital Language Services: Quality Improvement and Performance Measures

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The purpose of this article is to describe the development of a set of quality measures to assess the quality of spoken language services in U.S. hospitals.

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Ethical Force Program: Patient-Centered Communication

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Through their Ethical Force Program, the AMA has produced a Patient-Centered Communication Initiative as a way to address health disparities that arise as a result of communication barriers.

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Developing a Self-Assessment Tool for Culturally and Linguistically Appropriate Services in Local Public Health Agencies: Final Report

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This report presents the results of an Office of Minority Health (OMH) project to construct an organizational self-assessment tool for Local Public Health Agencies (LPHAs) that offers sound measures of culturally and linguistically appropriate services (CLAS).

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