Organizational Plans Policies and Management Strategies

Organizational Plans Policies and Management Strategies: Integrating cultural and linguistic competence into health care organization plans, policies, and management strategies.

This list shows all the website content related to Organizational Plans Policies and Management Strategies.

Provider's Guide to Quality and Culture

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This website is a useful tool that health care organizations can utilize to begin thinking about steps they can take to provide more culturally competent care. The website includes definitions of basic terms and helps to explain how culture influences health care.

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One Size Does Not Fit All: Meeting the Health Care Needs of Diverse Populations

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The goal of this report is to build upon Exploring Cultural and Linguistic Services in the Nation's Hospitals: A Report of Findings to provide a framework for hospitals to develop and employ practices for meeting diverse patient needs.

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Improving Cultural Competency in Children's Health Care: Expanding Perspectives

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For this report, the NICHQ used an expert panel to create a Change Package that outlines the most promising practices for achieving culturally competent care. As a result of pilot testing, a literature review, and conversations with experts in the field, the NICHQ came up with a list of specific change concepts that can be implemented in health care organizations of all sizes.

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Hospital Working Group Report: Action Steps and Recommendations for Boston Hospitals

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This report is a part of a workgroup pulled together by Boston's Mayor in 2003. The workgroup's goal was to develop a guideline for eliminating the health outcomes gap affecting Boston's residents of color. This report outlines the recommendations that this workgroup made for hospitals in Boston.

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Bridging Cultures & Enhancing Care: Approaches to Cultural & Linguistic Competency in Managed Care

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These conference proceedings from the one-day conference “Bridging Cultures & Enhancing Care: Approaches to Cultural & Linguistic Competency in Managed Care" provides an overview of how to enhance the cultural and linguistic competence of managed care organizations and their provider networks.

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Taking Cultural Competency from Theory to Action

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This paper provides principles and recommendations for implementing cultural competency in the field.

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Organizational Development & Capacity in Cultural Competence: Building Knowledge and Practice

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The purpose of this monograph series is to promote learning and strengthen the effectiveness of both theorists and practitioners in the field of cultural and linguistic competence. It explores a variety of frameworks for organizational development or capacity building and their implications for practice, taking on a number of issues that arise in real world practice.

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Partnering With Diverse Patients: Tips for Office Staff to Enhance Communication

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This webpage provides guidelines for effective communication with limited English proficiency (LEP) patients and makes recommendations for effective organizational policies to ensure that the needs of LEP patients are met. The guidelines were developed based on a survey of members of the American College of Obstetricians and Gynecologists (ACOG).

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Improving Quality and Achieving Equity: The Role of Cultural Competence in Reducing Racial and Ethnic Disparities in Health Care

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This report reviews key principles of quality in health care; reviews evidence of the existence and root causes of racial and ethnic health disparities and recommendations to address them; and discusses strategies by which the quality and cultural competence movements could be linked.

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