Quality Improvement

Quality Improvement: Linking cultural and linguistic competence practices to organizational quality initiatives.

This list shows all the website content related to Quality Improvement.

Video Lectures from the University of Wisconsin on Cultural Issues

Resource

You will find many videos related to cultural awareness, diversity, and related issues by using the search tool.

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African American or Black, Children/Youth, Clinical Interactions, Organizational Cultural Competence, Policy, Video/DVD, Video/DVD, Website, Indigenous/Tribal, Presentation, Quality Improvement, Multicultural/Mixed Populations, White, LGBTQ, Culturally Competent Care

U-Health: Better Data, Better Decisions, Better Outcomes

Resource

This partnership is the first-ever coalition of university presidents and the AAMC focusing jointly on driving health equity by transforming their institutions’ efforts to shape the health workforce.

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Academic, coalition, coalition building, Community, Website, Workforce Diversity, Quality Improvement, Multicultural/Mixed Populations

Call to Action for Healthcare Professionals to Advance Health Equity for the Lesbian, Gay, Bisexual and Transgender Community

Resource

Care should be caring. Patients should feel confident when entering the healthcare system — be
it a hospital, clinic or other setting — that they will be treated with dignity and respect, with full access
to the care they need. Despite our best intentions, however, this doesn’t always happen.

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abuse, bisexual, Clinical Interactions, gay, LBGT, transgendered, Report, Quality Improvement, LGBTQ

Healthcare Communities

Resource

HealthcareCommunities.org (HC) is a web-based knowledge management system that provides multiple means for the healthcare quality improvement community to share knowledge and contribute to each others’ QI work. It features links to other resources and administers private groups that have common clinical and operational interests. 

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clinical care, hospital, peer group, Website, Quality Improvement, Community Engagement

ScheduleInterpreter.com, Inc.

Organizational Profile

ScheduleInterpreter.com, Inc. provides hospitals and healthcare systems with access to ScheduleInterpreter℠ Medical Edition.

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African American or Black, Children/Youth, Clinical Interactions, Interpreter Practices and Training, Methods and Management, National, US - National, Vendor, American Indian or Alaska Native, Disabled/Special Needs, Language Services, Asian American, Elderly, Translation, Hispanic/Latino, Indigenous/Tribal, Quality Improvement, Faith-Based, Multicultural/Mixed Populations, Patient Safety, Standards, Care Management, Homeless, Native Hawaiian or Pacific Islander, Organizational Assessments and Measurement, Immigrants, Organizational Plans Policies and Management Strategies, White, LGBTQ, Low Income, Refugees

Universal Consensus

Organizational Profile

Universal Consensus is a multinational strategy consulting and cross cultural solutions training firm.

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African American or Black, Consulting Practice, Health Professions School Programs, Leadership Development, National, US - National, American Indian or Alaska Native, Continuing Education, State, Asian American, Curricula Development, Local, Workforce Diversity, Assessment, Hispanic/Latino, Quality Improvement, US - Southwest, Multicultural/Mixed Populations, Standards, US - California, Care Management, Native Hawaiian or Pacific Islander, Organizational Assessments and Measurement, White, Cultural Competence 101

The New Joint Commission Standards for Patient-Centered Communication: Hospitals Remain Unprepared As The Joint Commission Standards Go Into Effect

Resource

This white paper outlines the Joint Commission standards that have been implemented in 2011 as a part of a pilot project.  These standards will require healthcare organizations to provide all patients, regardless of language, patient-centered communication. Beginning no earlier than January 2012 organizations that fail to comply may risk jeopardizing their accreditation.

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Clinical Interactions, Joint Commission, Organizational Cultural Competence, patient centered care, standards, Language Services, Accreditation Requirements, Quality Improvement, Patient Safety, Standards, White Paper, Organizational Assessments and Measurement, Culturally Competent Care, Publication, Language Access, Policy

AHRQ Health Care Innovations Exchange

Resource

The Innovations Exchange aims to increase awareness of innovative strategies and activities among health care providers in a timely manner.

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implementation, innovations, Organizational Cultural Competence, Program & Project, Website, Government, Quality Improvement, Tool

Language Services Performance Measures

Resource

These language services measures were developed by the Speaking Together program at George Washington University. They address screening patients for preferred spoken and written language, interpreter productivity, timeliness of services, and receipt of necessary services. They are part of AHRQ's National Quality Measures Clearinghouse.

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measures, Organizational Cultural Competence, Race/Ethnicity:, Language Services, Assessment, Quality Improvement, Language Needs Assessment, Multicultural/Mixed Populations, Organizational Assessments and Measurement, Tool, Publication, Research & Evaluation, Language Access

LanguageMate

Organizational Profile

Our transdisciplinary team develops tools that address challenges throughout the care delivery continuum, including patient-provider communication, workflow management, and outreach to vulnerable populations. A significant section of the healthcare workforce is involved in communication with patients and the public on a daily basis.

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African American or Black, Children/Youth, Clinical Interactions, Health Professions School Programs, Interpreter Practices and Training, US - National, Vendor, American Indian or Alaska Native, Continuing Education, Disabled/Special Needs, Language Services, Asian American, Curricula Development, Elderly, Patient Education and Support, Hispanic/Latino, Indigenous/Tribal, Quality Improvement, Community Engagement, Multicultural/Mixed Populations, Patient Safety, Care Management, Native Hawaiian or Pacific Islander, Immigrants, White, Refugees, Cultural Competence 101
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