Quality Improvement

Quality Improvement: Linking cultural and linguistic competence practices to organizational quality initiatives.

This list shows all the website content related to Quality Improvement.

U-Health: Better Data, Better Decisions, Better Outcomes

Resource

This partnership is the first-ever coalition of university presidents and the AAMC focusing jointly on driving health equity by transforming their institutions’ efforts to shape the health workforce.

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Call to Action for Healthcare Professionals to Advance Health Equity for the Lesbian, Gay, Bisexual and Transgender Community

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Care should be caring. Patients should feel confident when entering the healthcare system — be
it a hospital, clinic or other setting — that they will be treated with dignity and respect, with full access
to the care they need. Despite our best intentions, however, this doesn’t always happen.

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Healthcare Communities

Resource

HealthcareCommunities.org (HC) is a web-based knowledge management system that provides multiple means for the healthcare quality improvement community to share knowledge and contribute to each others’ QI work. It features links to other resources and administers private groups that have common clinical and operational interests. 

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The New Joint Commission Standards for Patient-Centered Communication: Hospitals Remain Unprepared As The Joint Commission Standards Go Into Effect

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This white paper outlines the Joint Commission standards that have been implemented in 2011 as a part of a pilot project.  These standards will require healthcare organizations to provide all patients, regardless of language, patient-centered communication. Beginning no earlier than January 2012 organizations that fail to comply may risk jeopardizing their accreditation.

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AHRQ Health Care Innovations Exchange

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The Innovations Exchange aims to increase awareness of innovative strategies and activities among health care providers in a timely manner.

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Language Services Performance Measures

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These language services measures were developed by the Speaking Together program at George Washington University. They address screening patients for preferred spoken and written language, interpreter productivity, timeliness of services, and receipt of necessary services. They are part of AHRQ's National Quality Measures Clearinghouse.

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LanguageMate

Organizational Profile

Our transdisciplinary team develops tools that address challenges throughout the care delivery continuum, including patient-provider communication, workflow management, and outreach to vulnerable populations. A significant section of the healthcare workforce is involved in communication with patients and the public on a daily basis.

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