Organizational Cultural Competence

Organizational Cultural Competence: Improving the cultural and linguistic capacity of a health care organization.

This list shows all the website content related to Organizational Cultural Competence.

Click on a sub topic below to narrow the list further.

  • Community Engagement

    Working with patients, families, and community representatives to design, implement, and evaluate health care services.

  • Leadership Development

    Educating managers, boards of directors, and other institutional leaders about the value of cultural and linguistic competence practices and encouraging them to support those practices. Developing leadership qualities in individuals and organizations in the cultural competence field.

  • Organizational Assessments and Measurement

    Measuring and evaluating the cultural and linguistic competence of health care organizations.

  • Organizational Plans Policies and Management Strategies

    Integrating cultural and linguistic competence into health care organization plans, policies, and management strategies.

  • Patient Demographic Data

    Collecting and using race, ethnicity, and language data to plan, improve, and evaluate health services and to reduce health disparities.

  • Quality Improvement

    Linking cultural and linguistic competence practices to organizational quality initiatives.

  • Workforce Diversity

    Training and recruiting to increase the diversity of health care organization staff and manage issues that arise in a multicultural work environment.

Promesas y Traiciones


A new Spanish-language radio drama from Media for Health will address health issues while telling a story. These episodes of real-life drama will portray characters struggling with diabetes, obesity, high blood pressure, smoking and more. Health experts will join the hosts during each broadcast to talk about the health issues in the episodes and to answer listener questions.


Healthy Families Brooklyn

Organizational Profile

Healthy Families educates people about health and wellness and provides funding and training to improve links to health care services.


2009 American Community Survey and Census Data on the Foreign Born by State


The American Community Survey (ACS) is an ongoing survey that provides data every year -- giving communities the current information they need to plan investments and services. Information from the survey generates data that help determine how more than $400 billion in federal and state funds are distributed each year.


The New Joint Commission Standards for Patient-Centered Communication: Hospitals Remain Unprepared As The Joint Commission Standards Go Into Effect


This white paper outlines the Joint Commission standards that have been implemented in 2011 as a part of a pilot project.  These standards will require healthcare organizations to provide all patients, regardless of language, patient-centered communication. Beginning no earlier than January 2012 organizations that fail to comply may risk jeopardizing their accreditation.


The Cross Cultural Healthcare Initiative

Organizational Profile

Promoting greater understanding of cultural differences CCHI seeks to facilitate improvement in communication and the support of healthcare for all


AHRQ Health Care Innovations Exchange


The Innovations Exchange aims to increase awareness of innovative strategies and activities among health care providers in a timely manner.


Multicultural Organizational Development in Nonprofit Organizations


What does it take to integrate cultural competence into the day-to-day operations of a community-based nonprofit organization? Once the work is started, how do you move it to the next level and sustain an ongoing process?

Syndicate content

Find Resources