Organizational Cultural Competence

Organizational Cultural Competence: Improving the cultural and linguistic capacity of a health care organization.

This list shows all the website content related to Organizational Cultural Competence.

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  • Community Engagement

    Working with patients, families, and community representatives to design, implement, and evaluate health care services.

  • Leadership Development

    Educating managers, boards of directors, and other institutional leaders about the value of cultural and linguistic competence practices and encouraging them to support those practices. Developing leadership qualities in individuals and organizations in the cultural competence field.

  • Organizational Assessments and Measurement

    Measuring and evaluating the cultural and linguistic competence of health care organizations.

  • Organizational Plans Policies and Management Strategies

    Integrating cultural and linguistic competence into health care organization plans, policies, and management strategies.

  • Patient Demographic Data

    Collecting and using race, ethnicity, and language data to plan, improve, and evaluate health services and to reduce health disparities.

  • Quality Improvement

    Linking cultural and linguistic competence practices to organizational quality initiatives.

  • Workforce Diversity

    Training and recruiting to increase the diversity of health care organization staff and manage issues that arise in a multicultural work environment.

Putting on the final touches

Blog entry

With over 700 people registered, the DiversityRx team is putting the final touches on the 2010 conference program, slated for October 18-21, 2010 in Baltimore, MD. The line-up of speakers and workshops is equally impressive: 

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Development and Evaluation of a Cultural Consultation Service in Mental Health

Resource

This project involved the development and evaluation of cultural consultation as a specialized service in mental health in Canada. The principle objective of the service was to improve the accessibility and cultural appropriateness of mental health services for the multicultural population of Montreal, including immigrants, refugees, and ethnocultural groups, as well as Aboriginal peoples.

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DATA2010: The Healthy People 2010 Database

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DATA2010 is an interactive database system developed by staff of the Division of Health Promotion Statistics at the National Center for Health Statistics, and contains the most recent monitoring data for tracking Healthy People 2010. Data are included for all the objectives and subgroups identified in the Healthy People 2010: Objectives for Improving Health.

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Community Health Workers National Workforce Study

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This report describes a comprehensive national study of the community health worker (CHW) workforce. The 27-month research project utilized a survey of verified CHW employers in all 50 States, more in-depth interviews of employers and CHWs in 4 States, conducted a comprehensive review of the literature, and made national and State workforce estimates using databases from the Census and the U.S.

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A Toolkit for Serving Diverse Communities

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The Administration on Aging has produced this toolkit that provides guidelines and instructions for providing respectful, inclusive, and sensitive services for the older adults in any diverse community.

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2008 American Community Survey and Census Data on the Foreign Born by State

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To facilitate analysis of immigrant population growth within the United States on a stat-by-state basis, the Migration Policy Institute developed this online interactive map.

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Psychometric Evaluation of the Cultural Competence Assessment Instrument among Health Care Providers

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In response to deficits in the measurement of cultural competence of providers and limitations of cultural competence assessments, such as their testing of group-specific knowledge, and the fact that many are designed for only one health care discipline, this research paper examines a specific assessment tool, the Cultural Competence Assessment (CCA) - an assessment tool designed for use in hos

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Evaluating Mental Health Services for Non-English Speaking Background Communities

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This report documents a project, funded under the National Mental Health Strategy in Australia, aimed to consider the main barriers which people of non-English speaking background experience when they need public mental health services. The project explored both these barriers, and service responses to them in the Australian context, and in the academic literature.

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Developing a Mulitculturally Competent Service System for an Organization or Program

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These Assessment Guidelines are designed to assist human service agencies in Connecticut to design relevant and effective responses to the cultural, ethnic, linguistic, and other diversity concerns of clients utilizing services.

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Curricula Enhancement Module Series

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Developed for the Maternal and Child Health Bureau, this curricula enhancement module series was designed to increase the capacity of human service organizations to incorporate principles and practices of cultural and linguistic competence into all aspects of their leadership training.

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