Policy

Policy: Laws, regulations, guidance, standards, accreditation requirements, and advocacy strategies related to cultural and linguistic competence. Includes analysis, reviews, and descriptions.

This list shows all the website content related to Policy.

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  • Accreditation Requirements

    Requirements for obtaining official accreditation or certification from accrediting organizations and maintaining compliance as it pertains to cultural and linguistic competence.

  • Advocacy

    Promoting policies and practices that meet cultural and linguistic competence needs and reduce health care disparities.

  • Local

    Local laws, regulations, guidance, and policy tools.

  • National

    Federal laws, regulations, guidance, and policy tools.

  • Standards

    Standards and other binding and non-binding guidelines.

  • State

    State laws, regulations, guidance, and policy tools.

ScheduleInterpreter.com, Inc.

Organizational Profile

ScheduleInterpreter.com, Inc. provides hospitals and healthcare systems with access to ScheduleInterpreter℠ Medical Edition.

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African American or Black, Children/Youth, Clinical Interactions, Interpreter Practices and Training, Methods and Management, National, US - National, Vendor, American Indian or Alaska Native, Disabled/Special Needs, Language Services, Asian American, Elderly, Translation, Hispanic/Latino, Indigenous/Tribal, Quality Improvement, Faith-Based, Multicultural/Mixed Populations, Patient Safety, Standards, Care Management, Homeless, Native Hawaiian or Pacific Islander, Organizational Assessments and Measurement, Immigrants, Organizational Plans Policies and Management Strategies, White, LGBTQ, Low Income, Refugees

Final Data Collection Standards for Race, Ethnicity, Primary Language, Sex, and Disability Status Required by Section 4302 of the Affordable Care Act

Resource

The Department of Health and Human Services (HHS) on Oct. 31, 2011, published the final standards for data collection on race, ethnicity, sex, primary language and disability status, as required by Section 4302 of the Affordable Care Act (pdf).

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Affodable Care Act, National, Policy, Standards, Policy

National Standards for Healthcare Interpreter Training Programs

Resource

This document presents standards for the formal preparation of bilingual or multilingual individuals who wish to enter the healthcare interpreting profession.

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Interpreter Practices and Training, Policy, Standards, Language Access, Policy

Universal Consensus

Organizational Profile

Universal Consensus is a multinational strategy consulting and cross cultural solutions training firm.

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African American or Black, Consulting Practice, Health Professions School Programs, Leadership Development, National, US - National, American Indian or Alaska Native, Continuing Education, State, Asian American, Curricula Development, Local, Workforce Diversity, Assessment, Hispanic/Latino, Quality Improvement, US - Southwest, Multicultural/Mixed Populations, Standards, US - California, Care Management, Native Hawaiian or Pacific Islander, Organizational Assessments and Measurement, White, Cultural Competence 101

Healthy Families Brooklyn

Organizational Profile

Healthy Families educates people about health and wellness and provides funding and training to improve links to health care services.

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African American or Black, Children/Youth, Community Based Organization, Race/Ethnicity:, Elderly, Community Education, Community Engagement, Faith-Based, Multicultural/Mixed Populations, Advocacy, US - Northeast, Low Income, Other Population Groups:

The New Joint Commission Standards for Patient-Centered Communication: Hospitals Remain Unprepared As The Joint Commission Standards Go Into Effect

Resource

This white paper outlines the Joint Commission standards that have been implemented in 2011 as a part of a pilot project.  These standards will require healthcare organizations to provide all patients, regardless of language, patient-centered communication. Beginning no earlier than January 2012 organizations that fail to comply may risk jeopardizing their accreditation.

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Clinical Interactions, Joint Commission, Organizational Cultural Competence, patient centered care, standards, Language Services, Accreditation Requirements, Quality Improvement, Patient Safety, Standards, White Paper, Organizational Assessments and Measurement, Culturally Competent Care, Publication, Language Access, Policy

Faces of Disparity Video

Resource

The Faces of Disparity Awareness Campaign, which was created by the Communication and Media Committee, consists of two complementary media productions:  The Faces of Disparity Exhibit, and the Faces of Disparity Video.  The exhibit and video, which may be shown independently or together, raise awareness of health disparities in Connecticut and introduce the CLAS Standards (National St

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Connecticut, Race/Ethnicity:, Video/DVD, State, Multicultural/Mixed Populations, Standards, Tool, Policy, Cultural Competence 101

Language Access and the Law: Caring for the LEP Patient

Resource

Language Access and the Law in Healthcare is the nation's first e-learning program on this critical topic. The course is designed to increase physicians' knowledge of the business, medical (quality/safety) and legal reasons for providing language access services to patients. In particular, it will teach clinicians how to:

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CLAS Standards, Clinical Interactions, Joint Commission, language access, legal compliance, National, Title VI, Continuing Education, Language Services, Course, Accreditation Requirements, Patient Safety, Standards, Culturally Competent Care, Cultural Competence Training, Language Access, Training & Education, Policy, Cultural Competence 101

How to File a Civil Rights Discrimination Complaint with the Federal Office for Civil Rights

Resource

This online fact sheet developed by Office for Civil Rights (OCR) provides information on how to file a Discrimination Complaint with the OCR.  The webpage includes information on what your complaint must include, how to file your complaint, and a list of addresses to send your complaint to. 

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civil rights, complaints, discrimination, LEP, National, Policy, Title VI, Advocacy, Guide, Publication, Policy, Cultural Competence 101

Connecticut Multicultural Health Partnership

Organizational Profile

The Connecticut Multicultural Health Partnership is a membership organization that has more than 200 members from health and social service organizations, public health entities, advocacy and coalition groups, colleges and universities, small businesses and community members.

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Non Profit Organization/Association, State, US - Northeast, Policy
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