Policy

Policy: Laws, regulations, guidance, standards, accreditation requirements, and advocacy strategies related to cultural and linguistic competence. Includes analysis, reviews, and descriptions.

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  • Accreditation Requirements

    Requirements for obtaining official accreditation or certification from accrediting organizations and maintaining compliance as it pertains to cultural and linguistic competence.

  • Advocacy

    Promoting policies and practices that meet cultural and linguistic competence needs and reduce health care disparities.

  • Local

    Local laws, regulations, guidance, and policy tools.

  • National

    Federal laws, regulations, guidance, and policy tools.

  • Standards

    Standards and other binding and non-binding guidelines.

  • State

    State laws, regulations, guidance, and policy tools.

Standard Guide for Language Interpretation Services

Resource

This guide identifies the components of quality language interpretation services and establishes criteria for each component. These criteria define the minimum standard of quality services in the language interpretation industry with reference to distinctive characteristics of specific settings. The needs analysis identifies a procedure for making an informed choice of interpretation services.

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Racial, Ethnic and Primary Language Data Collection: An Assessment of Federal Policies, Practices and Perceptions

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Pursuant to a grant from the Commonwealth Fund, through a subcontract from the Summit Health Institute for Research and Education (SHIRE), the National Health Law Program conducted this survey of the statutes, regulations, policies and procedures of federal agencies to identify when they call for the collection and reporting of data on race, ethnicity and primary language.

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National Standards for Culturally and Linguistically Appropriate Services (CLAS) in Health Care: Final Report

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These standards are a set of national standards developed to help health care organizations make their services more culturally and linguistically accessible.

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National Standards of Practice for Interpreters in Health Care

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The NCIHC's National Standards of Practice are designed to help improve the quality and consistency of interpreting in health care. These new standards provide guidance as to what is expected of health care interpreters and what constitutes good practice.

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National Standard Guide for the Practice of Community Interpreters in Canada

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The first of its kind in Canada, this guide is designed to provide a framework on which to build the standards and competencies of spoken language interpreters who work in the social service, legal and health care sectors. This guide can be adopted for assessment, training, hiring, and performance monitoring.

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National Code of Ethics for Interpreters in Health Care

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In 2004 the NCIHC released a code of ethics to standardize the expectations that the health care industry and patients should have of interpreters. This document provides a guide to understanding the code of ethics that was developed.

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Making the Business Case for Culturally and Linguistically Appropriate Services in Health Care: Case Studies from the Field

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Through thirteen case studies this report identifies the business benefits achieved by health care organizations implementing one or more of the National Standards for Culturally and Linguistically Appropriate Services (CLAS) in Health Care.

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Medical Interpreting Standards of Practice

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These standards of practice developed by the IMIA were developed in 1996 and updated in 2007. This document outlines the role of an interpreter in a clinical setting and provides standards of practice on interpretation, cultural competency, and ethics. Additionally the document contains an evaluation tool.

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Limited English Proficiency: A Federal Interagency Webpage

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LEP.gov promotes a positive and cooperative understanding of the importance of language access to federally conducted and federally assisted programs. This website supports fair, reasoned and consistent implementation of Executive Order 13166, Title VI of the Civil Rights Act of1964, and the Title VI regulations regarding language access.

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In the Right Words: Addressing Language and Culture in Providing Health Care

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This issue brief describes the consequences of language barriers on health care outcomes, provides an overview of relevant laws and policies, and highlights strategies for improving language access. It focuses on the challenges and opportunities around ensuring language access for the growing number of individuals who have limited English proficiency.

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