Policy

Policy: Laws, regulations, guidance, standards, accreditation requirements, and advocacy strategies related to cultural and linguistic competence. Includes analysis, reviews, and descriptions.

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  • Accreditation Requirements

    Requirements for obtaining official accreditation or certification from accrediting organizations and maintaining compliance as it pertains to cultural and linguistic competence.

  • Advocacy

    Promoting policies and practices that meet cultural and linguistic competence needs and reduce health care disparities.

  • Local

    Local laws, regulations, guidance, and policy tools.

  • National

    Federal laws, regulations, guidance, and policy tools.

  • Standards

    Standards and other binding and non-binding guidelines.

  • State

    State laws, regulations, guidance, and policy tools.

Improving Patient Safety Through Informed Consent for Patients with Limited Health Literacy

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This report contains a synthesis of the key barriers encountered and lessons learned by providers that adopted the NQF-endorsed voluntary consensus standard for informed consent, Safe Practice 10, including detailed evaluations of the experiences and perspectives of the early adopters, pilot adopter, and non-adopters.

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Improving Language Access: CHIPRA Provides Increased Funding For Language Services

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In February 2009 legislation was enacted that renewed CHIP through the end of 2013 and expanded its scope. This series of issue briefs examines the new provisions that were included in the reauthorization and how they will affect implementation.

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Improving Access to Health Care for Limited English Proficient Health Care Consumers: Options for Federal Funding for Language Assistance Services

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This brief identifies policy options for California that would allow the state, health plans, and providers to maximize federal funding for language access services. This brief also provides an in-depth analysis of how eight states have used federal funding to help implement language assistance services for Limited English Proficient (LEP) health care consumers.

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IMIA International Code of Ethics for Interpreter Educators

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This code of ethics was developed by the educators in partnership with the IMIA. Though it is designed specifically for interpreter educators, it can also be used for any kind of educator.

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IMIA Code of Ethics

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The IMIA developed this code of conduct in 1987 and revised them in 2006. The twelve tents listed on this webpage are the core of the code of ethics. These tenets are to be viewed holistically and as a guide to professional behavior. Organizations can use these tenets to hold employees to a standard of practice. The code is available in thirteen languages.

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Health Literacy Tool Kit: A Comprehensive Resource for Policy-Makers

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This toolkit provides policymakers with an overview of the issue of health literacy and its significance for health care outcomes. The toolkit includes issues briefs on health literacy barriers in Medicaid, improving health communication, and health literacy education strategies. Hard-copies of the toolkit include a documentary video from Pfizer entitled "The High Cost of Low Health Literacy."

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Ensuring Linguistic Access in Health Care Settings: An Overview of Current Legal Rights & Responsibilities

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This issue brief funded by the Kaiser Family Foundation focuses on the language access responsibilities of federal fund recipients pursuant to the federal civil rights laws.

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Culture Care Connection CLAS Assessment

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This web-based tool allows an individual to take a survey that will assess their organization's adherence to the Culturally and Linguistically Appropriate Services (CLAS) Standards.

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California Standards for Healthcare Interpreters: Ethical Principles, Protocols, and Guidance on Roles & Intervention

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The goal of this document is to standardize healthcare interpreting practices across California by providing a set of ethical principles, interpreting protocols, and guidance on roles particular to the specialty of healthcare interpreting.

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"What Did the Doctor Say?:" Improving Health Literacy to Protect Patient Safety

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This white paper was produced by an expert roundtable panel that was asked to frame the issues that underlie the health literacy problem in health care and propose solutions for their resolution.

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