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Certification of Health Care Interpreters in the United States: A Primer, a Status Report and Considerations for National Certification

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This report provides an overview of certification issues for health care interpreters in the United States. The report provides an overview of the certification process, current certification programs, current initiatives to establish certification, and recommendations for developing a national certification process.

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Best Practice Recommendations for Hospital-Based Interpreter Services

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The following Best Practice Recommendations draw upon the Office of Civil Rights Policy Guidance. They are intended to assist acute care hospitals in developing interpreter services best suited to their particular circumstances; they are designed as a reference guide.

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Affordable Language Services: Implications for Health Care Organizations

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This brief highlights the effects of language barriers on patient safety and quality of health care, and the challenges organizations must overcome in order to effectively address language barriers.

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"What Did the Doctor Say?:" Improving Health Literacy to Protect Patient Safety

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This white paper was produced by an expert roundtable panel that was asked to frame the issues that underlie the health literacy problem in health care and propose solutions for their resolution.

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