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Addressing the Mental Health Problems of Border and Immigrant Youth

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This special report helps mental health care providers working in the Mexico-US border region understand the diverse cultural, socioeconomic, environmental, and political factors that daily impact the lives of their clients/patients.

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Who, When, and How: The Current State of Race, Ethnicity, and Primary Language Data Collection in Hospitals

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Because the methods for collecting race, ethnicity and primary language data are disparate and, for the most part, incompatible across organizations and institutions in the health care sector the authors of this report conducted site visits to hospitals to provide a nationwide snapshot of current practices in race, ethnicity, and primary language data collection.

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The Terminology of Health Care Interpreters: A Glossary of Terms

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This glossary defines commonly used terms from the language industry as they are used in the interpreting profession today. The goal of this glossary is to provide the end user of interpreting services and professionals in the field with the vocabulary necessary to engage in meaningful dialogue.

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Sight Translation and Written Translation: Guidelines for Healthcare Interpreters

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This position paper focuses on the special demands of sight translation and written translation in the context of the work of spoken language interpreting. It offers general guidance on the appropriate provision of sight translation and written translation services by a spoken language interpreter.

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Quality Health Services for Hispanics: The Cultural Competency Component

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This online book is designed to help health care professionals better understand and more effectively respond to the growing needs of the over 30 million Hispanics in the United States. It is designed facilitate greater access to, and utilization of, health and human services for this patient population, as well as provide useful suggestions on improving one-to-one provider-patient interactions.

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Models for the Provision of Language Access in Health Care Settings

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This paper provides an overview and critical analysis of the various communication models that are used to increase successful communication with limited English proficiency (LEP) patients in health care settings.

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Models for the Provision of Health Care Interpreter Training

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This paper provides a discussion about the lack of standardized medical interpreter training curricula. The authors provide an overview of the importance of properly training medical interpreters and outline the current methods that are in existence for training medical interpreters. Each method is then analyzed with a list of advantages and disadvantages.

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Linguistically Appropriate Access and Services: An Evaluation and Review for Healthcare Organizations

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The goal of this paper is to offer a process by which a health care organization can evaluate its existing structure and capacity for providing linguistically and culturally appropriate care and accessibility at all levels. This initial evaluation will help identify actions needed to improve quality of care, clinical outcomes, service delivery, cost containment, and regulatory compliance.

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Implementing a National Voluntary Consensus Standard for Informed Consent: A User’s Guide for Healthcare Professionals

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This user’s guide describes how to improve the informed consent process to ensure that patients understand the choices they make.

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Health Literacy: A Toolkit for Communicators

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This resource was developed by AHIP’s Health Literacy Task Force for use by professionals charged with developing health literacy programs, plain language initiative, and member-experience programs is a toolkit that provides links to important resources for starting up health literacy initiatives.

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