Call to Action for Healthcare Professionals to Advance Health Equity for the Lesbian, Gay, Bisexual and Transgender Community

Human Rights Campaign
Amy Wilson-Stronks
Published Date: 

Care should be caring. Patients should feel confident when entering the healthcare system — be
it a hospital, clinic or other setting — that they will be treated with dignity and respect, with full access
to the care they need. Despite our best intentions, however, this doesn’t always happen.

The national Healthcare Equality Index (HEI), administered by the Human Rights Campaign
Foundation, is designed to help hospitals and clinics create an equitable, inclusive
and welcoming environment for LGBT patients, families and employees. In our increasingly
competitive healthcare environment, the HEI offers a vital strategy for success. As one participating
CEO noted, “As our workplace, community and patient base change due to demographic shifts,
diversity and inclusion is not simply a good thing to do, but has become a key business imperative.”

As healthcare organizations focus on providing genuinely patient-centered care, LGBT
patients and their families need to be part of the equation. The HEI is an excellent guide
for hospitals and clinics seeking to create an environment in which all patients and families are
welcome and respected. Please consider having your organization participate in the HEI this year,
as part of your commitment to providing the highest-quality care to all patients and families.

From the Intro by Amy Wilson-Stronks


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